# Travel Agent (French Speaker)

> Ten Group · Bogotá, Colombia (Hybrid) · Full-time · Posted 2026-09-29

**Workplace:** hybrid

**Department:** Customer Service (Dining, Entertainment, Lifestyle, Travel) EUROPE

## Description

![](https://workablehr.s3.amazonaws.com/uploads/photos/121769/d38dc87858a510ac2455986226ef432e.jpg)

At Ten Group, our goal is simple: to become the most trusted service business in the world. We are the global market leader in lifestyle management and concierge services, delivering exceptional experiences through a combination of proprietary technology and highly skilled people.

**Overview**

Do you have a passion for luxury travel and creating exceptional experiences?

We're looking for a **Travel Agent** to join our global Travel team, helping our members plan and book unforgettable journeys around the world. You'll use your destination expertise and exceptional customer service skills to create tailor-made itineraries while building trusted relationships with our members.

**What you'll do**

-   Design and book bespoke luxury travel experiences tailored to members' needs.
-   Research and recommend hotels, flights, destination services, car rentals, and travel experiences worldwide.
-   Build strong relationships with members by providing personalized, consultative service.
-   Source competitive travel options while balancing value, quality, and commercial objectives.
-   Manage bookings from enquiry through confirmation, ensuring accuracy and compliance with travel regulations.
-   Collaborate with suppliers and internal teams to deliver seamless travel experiences.
-   Resolve travel issues professionally and contribute to continuous service improvement.
-   Stay up to date on destinations, travel trends, and luxury travel products.

## Requirements

-   Advanced English
-   Advanced French
-   Experience in luxury travel, travel consulting, concierge services, or a Destination Management Company (DMC).
-   Strong knowledge of major cities and holiday destinations around the world, including luxury hotels, airlines, rental car providers, DMCs, and specialist tour operators.
-   Passion for creating personalized travel experiences and delivering exceptional customer service.
-   Strong commercial awareness and confidence negotiating with suppliers.
-   Excellent research, planning, and organizational skills.
-   Ability to work independently while collaborating with global teams.
-   Experience with Amadeus or another GDS.
-   Knowledge of IATA regulations and the luxury travel industry is desirable.

## Benefits

-   Competitive salary and comprehensive benefits package.
-   Hybrid or fully remote working, depending on location.
-   Professional development and career growth opportunities.
-   The opportunity to work with a global team in the luxury travel industry.
-   A collaborative, inclusive, and international work environment.

## Apply

[Apply at Ten Group](https://apply.workable.com/ten-group/j/191718153C/apply)

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