# DETERMINANT SG - Assistant Store Manager

> Tessellation Group · Singapore, Singapore · Full-time · Posted 2026-07-15

**Workplace:** on_site

## Description

This role is a full business owner for 1–2 stores. This role is a more strategic and business-oriented leader who sets business goals and is responsible for the team’s overall success and budget.

-   Set and drive strategies to achieve store targets; monitor KPI performance (e.g., VPT, UPT, conversion rate, number of returning customers, individual sales achievement rate).  
-   Represent DET as a brand image ambassador; implement company directives and ensure the store consistently reflects the brand’s image and standards.  
-   Establish a benchmark for customer service excellence; engage with customers to enhance their shopping experience.  
-   Oversee overall store presentation—from window displays to the layout of the shirt wall and tables—to maximise visual impact and sales.  
-   Be accountable for the store’s P&L: manage the budget, control expenses, and forecast future sales and inventory needs.  
-   Oversee inventory levels and analyse sell-through rates for key items.  
-   Assist in resolving customer enquiries and handle complaints, ensuring issues are resolved effectively.  
-   Conduct performance reviews; provide coaching and manage the career development of all team members (Full Time and Part Time).  
-   Ensure the team is trained in product knowledge, sales techniques, and operational procedures.  
-   Ensure the team complies with all company policies and procedures.  
-   Prepare and submit reports to Head Office in a timely manner.  
-   Ensure store security and loss prevention standards are executed consistently (cash handling controls, incident reporting, shrink awareness), and support investigations/follow-ups with the Store Manager/Operations Manager.
-   Support the Store with customer feedback and product/size/fit insights to improve store-level actions and seasonal planning inputs.
-   Candidates with more experience will be considered as Store Manager.

## Requirements

-   Minimum 8 years of relevant work experience with at least 5 years of managerial experience
-   Experienced in fashion industry will be an advantage
-   Strong business acumen, logical mind-set with good interpersonal and communication skill
-   Good management skill, possess professional customer service and sales skills
-   Proficient in written and spoken English, Cantonese, and Mandarin

## Benefits

-   17 Days Public Holidays
-   12 - 18 Days Annual Leave
-   8 days regular off per month
-   Guaranteed Commission within Probation Period
-   Commissions Scheme
-   Attendance Bonus
-   Birthday Leave
-   Marriage Beave
-   Medical Insurance
-   Employee Discounts
-   In-house Training

## Apply

[Apply at Tessellation Group](https://apply.workable.com/tessellation-group/j/5A5C32A73C/apply)

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