# Employee Relations Officer - Hybrid

> Testronic · Mandaluyong City, Philippines (Hybrid) · Full-time · Posted 2026-06-17

**Workplace:** hybrid

**Department:** Human Resources

## Description

Testronic is a global leader in providing outsourced quality assurance services to the world’s top video game developers and publishers.

We are looking for a people-focused and empathetic Employee Relations Officer who can support our HR team and enhance the employee experience.

**Responsibilities:**

-   Support employees and managers with workplace concerns and employee relations matters. 

-   Manage and help resolve employee issues, including grievances, conflicts, and disciplinary cases in line with company policies and labor regulations. 

-   Build positive relationships across teams and encourage open and effective communication. 

-   Partner with HR and leaders to improve employee engagement and workplace culture initiatives. 

-   Gather employee feedback through conversations, surveys, and other engagement activities. 

-   Identify trends, concerns, and opportunities to improve the employee experience. 

-   Ensure compliance with employment laws and internal policies. 

-   Maintain accurate documentation and records related to employee relations cases. 

-   Prepare reports and share insights with HR leadership when needed. 

-   Support training and awareness activities for managers and employees on employee relations topics and best practices.

## Requirements

-   Bachelor’s degree in Human Resources, Business Administration, or a related field. 

-   At least 4 years of experience in Employee Relations, HR Operations, or a similar HR role. 

-   Good understanding of labor laws and employment practices. 

-   Strong communication, interpersonal, and conflict-resolution skills. 

-   Ability to handle confidential and sensitive information professionally. 

-   Comfortable managing difficult conversations and finding balanced solutions. 

-   Proactive mindset with a practical and people-oriented approach. 
-   Amenable to work in shifting schedule.

-   Strong English communication skills.

## Benefits

-   Professional growth in an international environment.
-   Health insurance and other statutory benefits.
-   Hybrid setup (3 days onsite at Mega Tower office).

## Apply

[Apply at Testronic](https://apply.workable.com/testronic/j/821FF00804/apply)

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