# Assistant Manager > TGP International · Riyadh, Saudi Arabia · Full-time · Posted 2026-03-17 **Workplace:** on_site ## Description POSITION OVERVIEW: The Assistant Manager supports the Venue Manager in overseeing the daily operations of the dining hall, ensuring that front-of-house operations run efficiently and that high standards of guest service, cleanliness, and operational performance are consistently maintained. The Assistant Manager directly supervises the Floor Supervisors and front-of-house operational teams, ensuring smooth service flow and coordination during operating hours. The role plays a key operational leadership function on the floor and is responsible for staff scheduling, team coordination, and maintaining service standards across the venue. CORE RESPONSIBILITIES 1\. Front-of-House Operations Management \- Support the Venue Manager in overseeing the daily operations of the dining hall floor. \- Ensure that service standards, operational procedures, and cleanliness standards are consistently maintained. \- Supervise the daily activities of the Floor Supervisors and front-of-house teams. \- Monitor service flow and ensure smooth coordination between teams during operating hours. \- Assist in resolving operational issues that may arise during service. 2\. Team Supervision & Staff Coordination \- Provide leadership and guidance to Floor Supervisors and front-of-house team members. \- Ensure staff perform their duties in accordance with company policies and service standards. \- Support staff development through coaching, guidance, and operational feedback. \- Ensure team members maintain professional appearance and service etiquette. 3\. Staff Scheduling & Workforce Planning \- Prepare and manage staff schedules for the front-of-house team, ensuring adequate operational coverage. \- Coordinate with the Venue Manager and supervisors to ensure efficient staff allocation across shifts. \- Monitor staffing levels to ensure operational efficiency and avoid overstaffing or understaffing. \- Adjust schedules when required to accommodate operational needs, leave requests, or peak service periods. 4\. Guest Service & Experience \- Ensure guests receive high levels of service and hospitality throughout their visit. \- Support the team in addressing guest inquiries, requests, or complaints in a professional manner. \- Monitor guest interactions and ensure service standards are maintained across the venue. 5\. Operational Coordination \- Work closely with the Venue Manager, Floor Supervisors, and Reception team to ensure smooth venue operations. \- Communicate operational updates, service issues, and guest feedback to management. \- Assist in coordinating daily operational briefings and service preparations. 6\. Health, Safety & Compliance \- Ensure compliance with health, safety, and hygiene standards across front-of-house operations. \- Support the implementation of safety procedures and operational guidelines. \- Ensure that staff follow company policies and operational procedures. ## Requirements Experience & Education – Minimum 4–6 years of experience in hospitality or food and beverage operations – At least 2 years of experience in a supervisory or leadership role – Experience in high-volume dining venues, restaurants, or food halls is preferred Market & Industry Knowledge – Good understanding of operational flow and service standards in hospitality environments Technical & Professional Skills – Excellent communication and interpersonal skills – Strong organizational and scheduling abilities – Ability to manage operations in a fast-paced hospitality environment – Good problem-solving and decision-making skills – Fluent communication in English is required – Knowledge of Arabic is considered an advantage Leadership & Personal Attributes – Strong leadership and team supervision abilities – Professional and confident leadership presence – Strong attention to detail and commitment to service standards – Ability to motivate teams and support operational excellence – Ability to work effectively under pressure during busy service periods Note: This job description reflects key duties and responsibilities of the position and is not to be interpreted as exhaustive. ## Apply [Apply at TGP International](https://apply.workable.com/tgp-international-3/j/0637C10AB8/apply) --- Powered by [Workable](https://www.workable.com)