# Account Manager

> TheChefz · Riyadh, Saudi Arabia · Full-time · Posted 2026-07-02

**Workplace:** on_site

**Department:** The X

## Description

### **Job purpose:**

Manage and grow relationships with add-on product vendors (cakes, chocolates, sweets, spa,

lifestyle brands, and similar partners) to ensure product availability, quality, timely

replenishment, alignment with The X calendar, and smooth operational integration.

The role focuses on transforming vendor interactions from ad-hoc communication into

structured, predictable, and scalable partnerships, while also identifying and onboarding new

brands through a structured pipeline.

### **Responsibilities:**

**1\. Vendor Relationship Management**

-   Own day-to-day communication with assigned vendors.
-   Build long-term, trust-based partnerships with clear points of contact.
-   Conduct regular check-ins (weekly / bi-weekly) with vendors.
-   Maintain updated vendor profiles (contacts, SKUs, prices, lead times, MOQs).

**2\. Item Availability & Follow-Up**

-   Track availability of all add-on SKUs.
-   Follow up on low-stock or at-risk items before shortages occur with warehouse team.
-   Confirm lead times and replenishment schedules.
-   Ensure discontinued or replaced items are communicated early.

**4\. Storage & Stock Model Coordination**

-   Work with Operations to define storage models per vendor:
-   Vendor-held stock
-   The X warehouse stock
-   Consignment stock
-   Ensure agreed stock quantities are respected.
-   Track aging stock and slow movers.

**5\. Pricing & Commercial Terms**

-   Ensure updated price lists are always available.
-   Flag margin risks to management.

**6\. Quality & Packaging Control**

-   Ensure items meet The X quality and brand standards.
-   Coordinate packaging improvements when needed.
-   Handle quality complaints with vendors and ensure closure.

**7\. Data & Reporting**

-   Maintain SKU lists and vendor master data in system.
-   Prepare weekly reports covering:
-   Stock status
-   Risks
-   New items
-   Operational issues
-   Prepare monthly vendor performance summaries.

**8\. New Brand Acquisition & Pipeline Management**

-   Identify and approach new brands aligned with The X positioning.
-   Build and manage a structured pipeline for potential vendors and partners.
-   Conduct partnership meetings, negotiations, and onboarding discussions.
-   Track pipeline stages from lead → negotiation → onboarding → live.
-   Coordinate with internal teams to ensure smooth brand launches and activation.

## Requirements

-   Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
-   At least 1 year of experience in Account Management, Sales, or dealing with clients.
-   Strong communication and interpersonal skills.
-   Customer-oriented attitude with the ability to work independently and within a team.
-   Basic understanding of sales principles and customer service practices.
-   Excellent communication and interpersonal skills, with the ability to build rapport and influence decision-makers.

## Apply

[Apply at TheChefz](https://apply.workable.com/the-chefz-co/j/F5431BE90E/apply)

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