# E-Commerce Manager (Professional Audio, Video & Photography Equipment )

> The Greater Change · Dubai, United Arab Emirates · Full-time · Posted 2026-06-05

**Salary:** unknown currency 80,000–120,000

**Workplace:** on_site

**Department:** The Greater Change

## Description

### About the Company

Our client is a well-established GCC-based distributor and solutions provider with a strong market presence spanning more than three decades. The company specializes in professional technology products and solutions serving commercial, creative, broadcast, and enterprise customers across the region.

With a diverse portfolio of internationally recognized brands and a growing digital commerce operation, the organization continues to invest heavily in e-commerce growth, marketplace expansion, and customer experience excellence. The business offers a stable platform, strong leadership support, and significant opportunities for professional growth.

### Job Summary

We are seeking an experienced and commercially driven E-Commerce Manager to lead and grow marketplace operations across Amazon, Noon, and other GCC e-commerce channels.

This role carries full responsibility for marketplace revenue, profitability, account health, advertising performance, pricing strategy, inventory coordination, and team leadership. The successful candidate will own marketplace P&L performance while driving sustainable revenue growth and operational excellence.

### Key Responsibilities

### Marketplace Performance & P&L Management

-   Own marketplace revenue, gross margin, and profitability targets.
-   Develop monthly and quarterly forecasts and monitor performance against plans.
-   Manage marketplace budgets including advertising, promotions, and operational spend.
-   Analyze performance trends and implement corrective actions when required.

### Product Listings & Content Optimization

-   Oversee listing accuracy, SEO optimization, content quality, and product imagery.
-   Improve marketplace storefronts and branded content.
-   Lead content enhancement initiatives tied to launches, seasonal campaigns, and category growth.

### PPC & Marketplace Advertising

-   Manage and optimize Amazon and Noon advertising campaigns.
-   Monitor ROAS, ACOS, search term performance, and bidding strategies.
-   Plan promotional activities around key retail events and seasonal opportunities.
-   Continuously improve advertising efficiency and marketplace visibility.

### Pricing & Commercial Strategy

-   Develop pricing, discounting, and promotional strategies.
-   Monitor competitor pricing and market trends.
-   Maintain pricing compliance across channels.
-   Balance growth objectives with margin protection.

### Account Health & Compliance

-   Manage marketplace compliance requirements and account health metrics.
-   Resolve policy violations and operational issues proactively.
-   Support brand protection and marketplace governance initiatives.

### Inventory & Operations

-   Coordinate with warehouse and logistics teams to maintain stock availability.
-   Minimize stock-outs and support demand forecasting.
-   Monitor fulfillment performance and marketplace operations.
-   Manage payment reconciliations and dispute resolution processes.

### Team Leadership

-   Lead and develop marketplace specialists across listings, PPC, and operations.
-   Establish KPIs and performance standards.
-   Conduct regular performance reviews and coaching sessions.
-   Foster a culture of accountability, ownership, and continuous improvement.

### Cross-Functional Collaboration

-   Partner with Marketing, Finance, Procurement, and Logistics teams.
-   Provide marketplace insights to senior leadership.
-   Support product launches, promotional planning, and strategic initiatives.

### Customer Experience

-   Drive product ratings and reviews improvement initiatives.
-   Manage customer escalation processes.
-   Ensure service levels and marketplace customer satisfaction standards are maintained.

## Requirements

### Mandatory

-   Minimum 4 years of marketplace management experience with direct P&L ownership.
-   Proven experience managing Amazon and/or Noon marketplaces within the UAE or GCC.
-   Demonstrated track record of growing marketplace revenue and profitability.
-   Strong expertise in Amazon Seller Central and Noon Seller platforms.
-   Hands-on experience with PPC campaign management and optimization.
-   Advanced Excel and marketplace analytics skills.

### Preferred

-   Experience within consumer electronics, professional equipment, technology, or related categories.
-   Familiarity with Brand Registry, A+ Content, Vine, DSP, and marketplace advertising tools.
-   Experience managing multi-SKU catalogs and marketplace inventory.
-   Understanding of GCC marketplace operations and compliance requirements.

### Skills & Competencies

-   Strong commercial acumen
-   Analytical mindset
-   Data-driven decision making
-   Team leadership
-   Marketplace expertise
-   Problem-solving ability
-   Excellent communication skills
-   Strong stakeholder management
-   Organization and prioritization
-   Attention to detail

### Qualifications

-   Bachelor's Degree in Business, Marketing, E-Commerce, or a related field.
-   Fluent English communication skills.
-   Arabic language skills are advantageous.

## Benefits

As Per industry standards

## Apply

[Apply at The Greater Change](https://apply.workable.com/the-greater-change-1/j/89CF8AF7A6/apply)

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