# Case Manager > Jean Tweed Centre · Etobicoke, Canada · Contract · Posted 2026-11-06 **Salary:** CAD 57,915–67,672 **Workplace:** on_site **Department:** Clinical Services ## Description Jean Tweed is a leading, community-based organization that provides a supportive environment for women with substance use, mental health, and gambling concerns. Recognizing the diversity of women’s experience in today’s society, our programs seek to address a range of issues in a woman’s life that may contribute to substance use and gambling concerns.  **The Jean Tweed Centre is building capacity to transform the level of support for women with substance use, mental health, and gambling concerns.  As the Case Manager, the individual will:**  - Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.  - Provide case management support, including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.  - Provide referrals and support to access health and community-based services.  - Complete required case notes, evaluations, and data entry reports in an accurate and timely manner.  - Conduct job responsibilities with a commitment to harm reduction, trauma- informed, women-centered and anti-oppressive practices. - Responsibilities  - Service  - Establish a comprehensive, wholistic, individualized service plan with each client on caseload.  - Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.  - Provide case management support including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.  - Provide referrals and support to access health and community-based services.  - Support activities geared towards establishing and maintaining healthy lifestyles with emphasis on primary health care, mental health, relapse prevention, community engagement, capacity-building, conflict resolution, crisis management and life skills.  - Support clients in self-advocacy and advocate on their behalf in the navigation for social services and access to health care systems.  - Develop and maintain relationships with other service providers and community resources.  - Participate in existing community and service networks.  - Where relevant work support clients in maintaining tenancy.   - Participate in the on-call rotation as required.  - Administration  - Complete required case notes, evaluations, and data entry reports in an accurate and timely manner.  - Collaborate with supervisor to discuss job performance and establish professional goals.  - Engage in ongoing staff development and personal learning as agreed to in performance reviews.  - Organizational  - Conduct job responsibilities with a commitment to harm reduction, trauma- informed, women-centred and anti-oppressive practices.  - Abide by the Occupational Health and Safety Act, and work in a manner that is safe, reporting incidents immediately to direct supervisor.  - Adhere to the policies and procedures of The Jean Tweed Centre.  - Perform other duties as assigned in order to meet the overall goals and objectives of The Jean Tweed Centre.  - Maintain a client service orientation including learning about and addressing client needs and concerns.  - Work collaboratively including respect others, sharing information, consulting and celebrating shared successes.  - Demonstrate accountability by holding self responsible and following through on commitments.  - Support inclusion and equity by respecting others, embracing diversity and addressing oppression.  - Commit to continuous learning through professional development, giving and receiving constructive feedback and applying new skills.  **Hours of Work (37.5hrs/week):  Saturday - Wednesday 10:00am- 6:00pm** **Location:** This position requires on-site work at various sites ## Requirements - Bachelors Degree in Social Work, or a related discipline.  - A combination of 3 years of work experience in the field of Mental Health, Substance Use, and/or related field.  - Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, substance use, and/or homelessness.  - Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.  - Working knowledge of trauma-informed practice, women-centred principles and best practices for women and substance use.  - Working knowledge of housing, health care and community resources in the Toronto area and related provincial resources.  - Ability to work independently with minimal day-to-day supervision.  - Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills. ## Apply [Apply at Jean Tweed Centre](https://apply.workable.com/the-jean-tweed-centre/j/1267BAAE47/apply) --- Powered by [Workable](https://www.workable.com)