# Box Office Representative - On-Call-Seasonal

> Ocean Casino Resort · Atlantic City, United States · Other · Posted 2026-08-04

**Workplace:** on_site

**Department:** Box Office

## Description

**About the Role**

The Box Office Representative (On-Call) reports to the Manager Box Office and is responsible for the guest experience as it relates to box office operations, and adherence to standard operating procedures.

**Position Responsibilities**

-   Act as the primary liaison between the Box Office and patrons, ushers, and security by aiding with seating or ticket issues
-   Operate the Box Office window assisting guests with ticket purchases in person or answering guest inquiries over the phone.
-   Performs all other related and compatible duties as assigned
-   Greet guests who come to the Box Office in a friendly and helpful manner
-   Provide information on available seating and ticket prices for current and upcoming venue events.
-   Sell admission tickets to guests; provide correctly printed paper or mobile tickets.
-   Complete all sales accurately, providing correct change and credit card receipts, if applicable.
-   Examine guests’ valid ID and correctly distribute “Will Call” tickets
-   Provide general venue knowledge, such as locations of restrooms, concessions, etc.​

**Essential Functions**​

-   Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
-   Ability to work under pressure in a fast-paced environment with multiple priorities.
-   Must be able to stand for an entire shift and be able to move throughout the hotel area
-   Must be able to work holidays, weekends and flexible shift hours
-   Must have ability to sit and work from a computer for extended periods
-   Must have manual dexterity to allow for inputting of data into computer software and be capable of viewing computer monitors for extended periods of time​

## Requirements

**What’s Required**

-   1-year guest service experience in high volume Resort, hotel or cruise line
-   Proficiency in standard computer programs including word and excel
-   Ability to effectively communicate in English (Read, Write, Speak & Understand)

## Benefits

-   Free meal on shift
-   Training & Development
-   Free Parking

Pay Rate: $16.50/HR

## Apply

[Apply at Ocean Casino Resort](https://apply.workable.com/theoceanac/j/394C988A55/apply)

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