# Ocean Rewards Representative- Loyalty- Full Time

> Ocean Casino Resort · Atlantic City, United States · Full-time · Posted 2026-07-21

**Workplace:** on_site

**Department:** Loyalty

## Description

The Ocean Rewards Representative is responsible for greeting all guests in a pleasant, courteous and enthusiastic manner while registering guest information for the Players Club.

**Position Responsibilities**

-   Provide high level of guest service by greeting all guests individually and pleasantly with a positive, pleasant and cheerful demeanor.
-   Answer all questions by guests and input their information into the database.
-   Understands and explains Loyalty Card programs and rewards to team members and customers
-   Enrolls customers into the Loyalty Card program, updates existing information, issues cards and emphasizes the rewards and benefits of the Card Program.
-   Maintain awareness of, and effectively communicates to other staff, property-wide/company promotions, events and programs.
-   Will perform the duties of a Special Events Representative based on business needs. This includes but is not limited to assisting in guest registration, set-up, close out, and on-site execution of Special Events.
-   Will assist at Headliner Shows, assist guests with entry by scanning tickets, giving directions, etc.

**Essential Functions**

-   Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
-   Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
-   Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor
-   Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
-   Must be able to lift/push/pull up to 25 lbs

## Requirements

-   High school diploma or equivalent GED preferred
-   Ability to communicate with customers and team members in a clear and concise manner
-   Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests.
-   Ability to effectively communicate in English

## Benefits

-   Free meal on shift
-   Training & Development
-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off
-   Free Parking
-   Pay Rate $17.50/hour

## Apply

[Apply at Ocean Casino Resort](https://apply.workable.com/theoceanac/j/57480D6528/apply)

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