# Shift Manager Sportsbook

> Ocean Casino Resort · Atlantic City, United States · Full-time · Posted 2026-06-01

**Workplace:** on_site

**Department:** Sportsbook

## Description

**The Shift Manager Sportsbook** is responsible for overseeing the operations of the Sportsbook department during their assigned shift.  This includes approving, limiting, and/or denying wagers, scheduling of staff, and ensuring compliance with state and federal regulations.

**Position Responsibilities**

-   Supervise and Monitor: Oversee Sportsbook Ticket Writers, ensuring all sports wagering activity follows company guidelines.
-   Training and Development: Assist with the training and the overall day-to-day development of Sportsbook Ticket Writers.
-   Cash Management: Verify that all cash drawers are accurately maintained and reconciled daily.
-   Customer Service: Address escalated customer disputes, questions and other concerns.
-   Sports Betting Knowledge: Maintain a thorough understanding of wagers, odds, and bet types for sporting events. Stay apprised of major leagues, teams and player news.
-   Communication: Effectively communicate wagering rules to patrons.
-   Bet Monitoring: Track unusual betting patterns that may indicate guideline violations.
-   Responsible Gaming: Identify and report any customer who may be at risk of Responsible Gaming issues and advise accordingly.
-   Regulatory Compliance:  Ensure all activities comply with all state and federal gaming regulations and effectively monitor Sportsbook activity for regulatory violations.

**Essential Functions**

-   Physical Requirements: Stand for the entire shift and move throughout the property.
-   Flexible Schedule: Must be able to work flexible shifts including nights, weekends, and holidays.
-   Environmental Exposure: Work in a casino environment with exposure to secondhand smoke, excessive noise and stress related to servicing customers in a fast-paced environment.
-   Physical Ability: Lift, push and pull up to 20 pounds.

## Requirements

-   Minimum one (1) year prior cashiering/money handling experience preferred.
-   Previous supervisory experience preferred.
-   Excellent communication and organizational skills.
-   Strong interpersonal and problem-solving abilities.
-   Must be computer competent with the aptitude to learn new systems.
-   Ability to work well under pressure.

## Benefits

-   Free meal on shift
-   Training & Development
-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k,)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off

Our cash compensation amount for this role is targeted at $46,500 to $60,500 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.

## Apply

[Apply at Ocean Casino Resort](https://apply.workable.com/theoceanac/j/6F40B20AFB/apply)

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