# Transportation & Parking Supervisor- Parking Operations- Full Time

> Ocean Casino Resort · Atlantic City, United States · Full-time · Posted 2026-07-08

**Workplace:** on_site

**Department:** Parking Operations

## Description

**About the Role**

The Transportation & Parking Supervisor oversees daily operations of parking and transportation services to ensure efficient, safe, and guest-focused operations. This role involves supervising staff, managing schedules, addressing customer concerns, and optimizing parking and transportation resources to meet organizational goals.

**Position Responsibilities**

-    Coordinates with Baggage Handling to ensure proper movement of luggage.

-   Supervise valet attendants and valet cashiers
-   Monitor employee performance and provide regular feedback and coaching
-   Ensures the smooth and efficient traffic flow of the valet parking system and vehicle staging during peak times or special events.
-   Performs administrative functions including scheduling, associate evaluations, counseling, training sessions and operational procedures
-   Address and resolve customer complaints or inquiries regarding parking and transportation services.
-   Ensure a positive guest experience by maintaining professional and courteous interactions.
-   Provide regular updates to leadership regarding operational performance and challenges.
-   Handle unexpected issues, such as vehicle breakdowns, overcrowding, or customer disputes
-   Assists in all customer transportation services, including but not limited to limousines, buses, helicopter, etc.
-   Other duties as defined by the upper management team

**Essential Functions**

-   Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
-   Excellent organizational and multitasking abilities.
-   Strong communication and problem-solving skills
-   Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
-   Ability to stand and walk for extended periods of time and be able to move throughout the Casino/Hotel areas and work in various weather conditions.
-   Must possess valid New Jersey Driver’s License with clean driving record

## Requirements

-   Minimum High School degree/GED or equivalent experience preferred
-   A minimum of 2 years of appropriate experience and/or management training in Parking related positions
-   Strong background in customer service and team leadership.
-   The ability to effectively communicate in English (Read, Write, Speak & Understand).

## Benefits

-   Free meal on shift
-   Training & Development
-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k,)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off

-   Our cash compensation amount for this role is targeted at $49,000 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.

## Apply

[Apply at Ocean Casino Resort](https://apply.workable.com/theoceanac/j/9B154CCB08/apply)

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