# IT Support Technician- IT Admin- Full Time

> Ocean Casino Resort · Atlantic City, United States · Full-time · Posted 2026-08-13

**Workplace:** on_site

**Department:** IT Admin

## Description

The IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals.

**Position Responsibilities**

-   Use remote diagnostic and maintenance tools to resolve issue when appropriate.
-   Maintains, analyzes, troubleshoots and repairs computers systems, hardware and peripherals.
-   Maintain records of support activities as required by departmental policy.
-   Assist in deploying, installing, and operating, automated data processing and telecommunications systems during training, exercises and management operations
-   Provide technical support to assist with computer problems
-   Perform tech-level functions, installation of software, virus patches, upgrades and other daily maintenance procedures.
-   Provide basic hands-on system tech support, system maintenance and training, exercises and operations support of all servers. These include Windows servers, SQL databases, Internet web servers and associated applications.
-   Assist in the performance of basic day-to-day system administration tasks
-   Provide general troubleshooting on network systems.
-   Maintain data files and monitor system configuration to ensure data integrity.
-   Performs all duties in accordance with prescribed casino internal control policies and practices.

**Essential Functions**

-   Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise and hectic environments.
-   Ability to work under pressure in a fast-paced environment with multiple priorities.
-   Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
-   Must be able to lift/push/pull up to 50 pounds

## Requirements

-   Ability to effectively communicate in English
-   High School education required
-   One-year related experience or equivalent preferred.
-   Experience in installing, troubleshooting, maintaining and upgrading MS Windows operating systems; experience in multiple PC hardware platforms and supporting MS Office products preferred.

## Benefits

-   Free meal on shift
-   Training & Development
-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (401k,)
-   Life Insurance (Basic, Voluntary & AD&D)
-   Paid Time Off
-   Free Parking
-   Pay Rate: $20.50/hour

## Apply

[Apply at Ocean Casino Resort](https://apply.workable.com/theoceanac/j/9D4B967CED/apply)

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