# Shift Manager Slot Operations

> Ocean Casino Resort · Atlantic City, United States · Full-time · Posted 2026-05-14

**Workplace:** on_site

**Department:** Slot Operations

## Description

**About the Role**

The Shift Manager Slot Operations will assist the Director Slot Operations, assuming those responsibilities to cover days off, vacations and other times as needed.

**Position Responsibilities**

-   Assists in the development of the Department's strategic operating plan and capital budget
-   Develops training programs with an emphasis on customer service and supervisory leadership
-   Oversees Department staffing levels, making appropriate adjustments and recommendations to scheduling personnel on all shifts
-   Monitors existing internal controls for efficiency and effectiveness
-   Attends guest functions with premium players and addresses problem situations that cannot be resolved by subordinates
-   Supervises Slot Department team members to ensure compliance with existing policies and procedures, with an emphasis on customer service.
-   Circulates assigned area and observes Slot Department team members performing normal job duties, offering positive and corrective feedback as needed.
-   Enhances the guest experience by clearly communicating to them the functionality of the Ocean player card and the advantages of club membership.
-   Ensures that all Department activities reflect the policies and regulations of the company/property/Department as well as compliance with all CCC and DGE regulations

**Essential Functions**

-   Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
-   Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
-   Must be able to lift/push/pull up to 25 lbs

**What’s Required**

-   High School diploma or equivalent preferred
-   Four years’ experience in Slot Operations with two years as a Slot Supervisor preferred
-   The ability to speak, read and write in English

## Apply

[Apply at Ocean Casino Resort](https://apply.workable.com/theoceanac/j/D242EC45AE/apply)

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