# Guest Experience Specialist (FO26)

> The Rooster Antiparos · Antiparos, Greece · Other · Posted 2026-06-10

**Workplace:** on_site

**Department:** Front Office

## Description

The Rooster is an architectural gem and wellbeing resort at the magical island of Antiparos.

We are working towards a distinctive vision to make The Rooster one of the most unique international destinations.

We are offering a wide range of tailormade activations, wellbeing programs, comfort food from local ingredients, exquisite private houses, and above all a unique hospitality sanctuary filled with new adventures and a harmonious lifestyle.

We are welcoming all of our guests with open hearts and minds in order to create memories that will forever stay with them, feelings of nostalgia, longing, self- love, tranquillity, happiness and mind, body & spirit stimulations.

The Role

The Rooster is a holistic hospitality destination dedicated to nurturing mind, body, and spirit. Rooted in authenticity, sustainability, and meaningful human connection, The Rooster offers a refined yet soulful guest experience.

We are seeking to recruit for Season 2026 passionate, hardworking, guest-focused, and enthusiastic individuals who thrive in a collaborative environment and are committed to delivering thoughtful, personalized services.

To be successful in this role you will have:

-   Anticipate and fulfil guest needs with a high level of personalization and attention to detail
-   Actively introduce and guide guests through The Rooster’s experiences and activities, ensuring each offering is personalized to their interests and desires
-   Manage pre-arrival communication, including personalized emails and bespoke itineraries
-   Maintain prompt, polished, and empathetic communication with in-house guests **throughout their stay**
-   Provide refined concierge services, including dining reservations, transportation, and tailored experiences
-   Execute seamless arrival, check-in, and welcome experiences, creating a strong first connection
-   Handle **check-out, billing, and guest folios** accurately and discreetly
-   Collaborate closely with all departments to ensure a fluid and consistently exceptional guest journey
-   Passion for luxury, wellness, and holistic hospitality

## Requirements

-   Previous experience in 5-star luxury hotels or resorts
-   Degree or diploma in Hospitality Management or related field
-   Fluency / excellence in English (spoken and written)
-   Knowledge of additional languages (e.g. Greek, French, Italian, German, Spanish) is a strong advantage
-   Knowledge of OPERA PMS is preferable
-   Proficiency in MS Office applications
-   Experience in personalized guest services and concierge operations
-   Strong guest-centric mindset with attention to detail
-   Excellent communication and interpersonal skills
-   Team player, solution-oriented, proactive, and adaptable
-   Highly organized, able to multitask in a fast-paced environment
-   Polished, tactful, and professional presence

## Benefits

-   Competitive salary & benefits
-   Accommodation with cohabitation in staff house. Laundry & wifi available
-   On shift meal
-   Transportation services provided to / from staff houses and resort
-   Boat tickets to Antiparos
-   Uniform and shoes provided
-   Discounts in local shops
-   Long term career
-   Ongoing training opportunities
-   Employee Recognition Program
-   Dynamic, Friendly, Supportive & Respectful working environment

## Apply

[Apply at The Rooster Antiparos](https://apply.workable.com/theroosterantiparos/j/FF9E5E3814/apply)

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