# TH - Business Operations Associate (6-month Contract)

> Thinking Machines Data Science Inc. · Bangkok, Thailand (Hybrid) · Contract · Posted 2026-08-14

**Workplace:** hybrid

## Description

_**This opportunity is with**_ [_**Fellow Intelligence**_](https://www.fellowint.com/) _**(FI), an independent partner organization. TM Thailand is sharing this role to help connect FI with great candidates and any engagement will be directly with FI.**_  

### About Fellow Intelligence

[**Fellow Intelligence**](https://www.fellowint.com/) is an AI education company built around one belief: that everyone deserves to understand the tools reshaping their world.  

We design practical workshops and adoption programs that help people work with AI confidently and thoughtfully — with real toolkits, hands-on support, and outcomes teams can actually measure. We don't just introduce tools; we help people build a genuine relationship with AI that keeps their curiosity, judgement, and humanity intact.

We spun out of Thinking Machines with a focused mission: make AI education accessible, honest, and human. Last year we trained tens of thousands of professionals. This year we're aiming for 100,000 — and we're just getting started.

If you're joining us, you're joining a team that moves with purpose, cares about the people it works with, and believes the best way to shape how AI changes the world is through great education.

### About The Role

We're looking for a **Business Operations Associate** who finds genuine satisfaction in making things run well. This is a role for someone who notices when a process is messy and quietly fixes it; who tracks ten moving pieces without dropping any; who makes the people around them feel like everything is under control — because it is.  

You'll work across projects, workshops, legal coordination, client billing, and vendor relationships, touching almost every part of how Fellow Intelligence operates day to day. It's a wide scope for a junior role, and that's intentional — we want someone who's energized by variety, not overwhelmed by it.  

We also hope you'll bring your own ideas. If you see a better way to do something, we want to hear it. This role isn't just about keeping us in good shape today — it's about helping us build the systems that will hold as we grow.  

_This role is offered as a 6-month contract initially, with potential to extend based on business needs._  

What You'll Do

**Workshop Operations (a significant part of the role)**

-   Own the end-to-end operations of Fellow Intelligence workshops: pre-workshop planning, client communication, checklist management, material preparation, and on-the-day logistics.
-   Design and continuously improve the client experience across the full workshop journey, from first confirmation to post-event follow-up.
-   Send workshop materials to participants on time, manage registrations, and ensure every session runs without friction.
-   Gather feedback and document learnings after each workshop to improve future delivery.  
    

**Project & Business Operations**

-   Keep track of all active projects: status, timelines, deliverables, and next steps. Make sure nothing falls through the cracks.
-   Evaluate how we work and identify areas where we can do things better. Propose and implement workflows that help the team move faster and more clearly.
-   Maintain up-to-date records for quotations, invoices, and project documentation.
-   Monitor deliverables across teams and follow up proactively to ensure timely completion.
-   Gather key information from stakeholder meetings and turn it into clear, useful reports.
-   Support the documentation of objectives, key results, and process improvements; present findings to the team when needed.  
    

**Legal & Contract Coordination**

-   Coordinate the drafting, review, and signing of legal documents, working closely with our Legal team who handles all drafting — your role is to keep the process moving: tracking status, chasing approvals, and making sure nothing gets stuck between parties.
-   Manage vendor accreditation and client accreditation processes end to end — registering Fellow Intelligence as an approved vendor with corporate clients, and onboarding new vendors into our system.  
    

**Client Billing & Vendor Relations**

-   Initiate client billing upon completion of deliverables and follow through as the point of contact until payment is received.
-   Work closely with our accounting vendor who handles all invoicing and collections — your role is to track status, follow up when needed, and ensure nothing slips through.
-   Manage partner accreditation processes — onboarding and maintaining Fellow Intelligence's status as a certified or approved partner with key technology providers.

**Knowledge & Asset Management**

-   Keep the team's shared knowledge organised and accessible: documentation, templates, process guides, and key reference materials.
-   Manage inventory of team assets and ensure everything is tracked and accounted for.

## Requirements

What We're Looking For

**Must-Haves**

-   **At least 1 year of experience in project management, workshop coordination, operations, or a relevant role** where you were responsible for keeping multiple things on track.
-   **Clear communicator in Thai and English, written and spoken.** You can write a professional client email, summarize a meeting clearly, and flag a problem without causing panic.
-   Genuinely organized — you have a system, and it works. You don't need to be reminded twice.
-   Comfortable working across teams and functions without having formal authority over them — you get things done through relationships and follow-through.
-   A mindset for improvement — when you see something inefficient, your instinct is to fix it, not work around it.  
      
    

**Good-to-Haves**

-   Experience coordinating legal or procurement processes (you don't need to understand contract law — just how to keep the process moving).
-   Familiarity with project tracking tools (Notion, Asana, Monday, or similar).
-   Experience in a startup, consultancy, or fast-moving small team environment.
-   An interest in AI and how it's changing the way organizations work.

## Benefits

What We Offer

-   A lean, high-trust team where your work is visible and your ideas are heard.
-   Direct access to the CEO and exposure to every part of how a growing AI company operates.
-   Hybrid-remote — with on-site presence required for workshops and a monthly team gathering.
-   GenAI tools budget — we provide credits for AI-powered tools to help you work smarter.
-   Real opportunity to shape how operations are built at Fellow Intelligence as the team grows.

### How To Apply

In the Application Form below, describe one situation, in Thai or English, where you kept a complex or messy process on track. We don't need a formal cover letter. We just want to see how you think.  

Applications without a response to this question will not be reviewed.

## Apply

[Apply at Thinking Machines Data Science Inc.](https://apply.workable.com/thinking-machines-data-science-inc/j/44F3847B8B/apply)

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