# Client Support Engineer 1

> Thrive · Fairfax, United States · Full-time · Posted 2026-08-04

**Salary:** USD 40,000–42,000

**Workplace:** on_site

**Department:** 1015-Field Engineering

## Description

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training, and experience necessary to build a lucrative career, then welcome to THRIVE!

**Position Overview**

Perform activities associated with implementation, integration and support of computer systems in mission critical response operations environment. Candidate must be capable of installing standalone computer/simple network additions or network installs, wiring install, or support level efforts augmenting the large LAN/WAN projects.

-   Perform quality work within deadlines with or without direct supervision.
-   Interact professionally with other employees, customers and suppliers.
-   Work effectively as a team contributor on all assignments.
-   Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

## Requirements

-   Workstation: unbox equipment; check inventory; set up/Power on; set up default configuration; install hardware; deploy workstations
-   Install OS; test configuration; run diagnostics
-   Configure computers and devices for network
-   Image computer systems
-   Install updates and scripts
-   Run diagnostics, repair and test computer equipment/devices
-   Act as the first level support for customer technology problems and identify root causes, resolve,
-   and monitor technology support requests in a timely, effective, and professional manner
-   Properly escalate and document unresolved queries to the next level of support
-   Regularly maintain internal service ticket and time entry information

### **Qualifications**

-   Some college or equivalent experience; technical coursework
-   Entry level with some prior experience providing technical support in a business environment.
-   Windows OS experience
-   Hands on and practical knowledge of networks and computer systems.
-   Excellent oral and written communications skills with customers and peers; tactful and effective
-   customer communications.
-   Strong team player
-   Ability and willingness to evaluate and learn new technologies and apply them effectively.
-   Previous position with customer service experience.

Base Salary Range: $40,000 - $42,000

Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

## Apply

[Apply at Thrive](https://apply.workable.com/thrive-7/j/8C33CFA4E4/apply)

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