# Multi-Drop Customer Delivery Driver

> THX Ltd · Bedford, United Kingdom · Full-time · Posted 2026-02-10

**Workplace:** on_site

**Department:** Transport

## Description

At THX we are committed to transforming tool hire expectations within the UK construction industry by providing a hire experience that goes beyond the ordinary. We are a dynamic, fast-growing company and have an exciting opportunity for someone looking to embark on their next chapter.

We are looking for a Customer Delivery Operative to deliver goods to customers, whilst also providing an excellent customer service experience.

Key responsibilities include:

-   Manual handling of heavy, bulky items in a safe and careful manner.
-   Ensure customers receive the accurate hire equipment on time and in a positive & friendly manner in accordance with our delivery targets
-   Resolve problems promptly, communicating with customers and colleagues as required.
-   Follow safe working processes/practices while driving and loading/unloading, using appropriate machinery.
-   Communicate with colleagues in other departments to ensure customer requirements are met.
-   Operate THX’s delivery IT system, updating the system data and taking pictures of equipment.
-   Raise issues and opportunities to improve the THX operations.
-   Identify sales opportunities while travelling and report these back to the sales team.

## Requirements

-   Experience in a customer-facing role, providing excellent customer service.
-   Previous experience of driving professionally & delivering goods is preferred, but not essential.
-   Manual handling and the ability to maneuver heavy equipment.
-   A valid, clean UK driving license for manual vehicles.
-   Computer literate with a familiarity of IT and navigation systems.
-   Reliable, flexible and a strong team-player.
-   Comfortable driving in congested areas include London.

## Benefits

THX is no ordinary workplace! In exchange for helping us do a great job and continue to grow our business, we offer a comprehensive rewards package and genuine career development opportunities.

Benefits include:

-   Recharge with 25 Days Holiday (with Bank Holiday’s on top).
-   Looking after your future with a Company Pension.
-   Special recognition and rewards incentives.
-   **NO MORE PACKED LUNCHES:** Enjoy access to our fully stocked kitchens, filled with snacks and treats to keep you fueled throughout the day.
-   A great opportunity to join an expanding team.
-   Paid overtime.
-   Free on-site parking.
-   Good quality PPE and uniform provided.

## Apply

[Apply at THX Ltd](https://apply.workable.com/thxuk/j/048C2625B6/apply)

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