# Technical Service Sales Manager Metals (ES25136)

> TMEIC Corporation Americas · Roanoke, United States (Hybrid) · Full-time · Posted 2025-11-24

**Workplace:** hybrid

**Department:** IS Commercial Metals (9096120)

## Description

_**Job #**_ ES25136

_**Job Title**_ Technical Services Sales Manager

_**Office Location**_ Roanoke, VA preferred

_**Business Function /Department**_ Industrial Systems/Technical Services Metals

_**Sales Territory, if applicable**_ North America

_**General Role Description**_

Develop and implement commercial and technical strategies for current and potential clients for technical services in the metals industry segment on a rolling 18-month cycle to deliver orders budget

_**Role Accountabilities**_

\-   Identify, establish contact, and develop relationships with a network of purchase influencers within current and potential client organizations to position the Company to create and bid for their opportunities

\-   Identify technical client needs and engage internal resources to ensure integration of commercial offering with client expectations

\-   Develop and implement sales and business plans and strategies at strategic accounts

\-   Create and lead the tactical plan for pursuing projects at approved accounts

\-   Build industry and client awareness of the Company's products and services via presentations at conferences, trader shows, and at client meetings

\-   Develop and communicate opportunity forecasts and sales plans to business unit and Company management

\-   Ensure timely, accurate, and thorough creation, review, and submission of commercial and technical proposals

\-   Prepare and deliver presentations at technical conferences and meetings with clients at client sites, as assigned

\-   Utilize successful order closing strategies to secure orders

\-   Effectively position Company products and services as the solution to client needs

\-   Recommend and implement risk assessment and abatement plan to meet project targets

\-   Solicit current and potential client needs, document and communicate them to manager

\-   Provide pre-sales technical assistance to clients and  partners, such as reviewing written proposals and specifications and conducting product and service presentations

\-   Proactively communicate, cooperate, and provide commercial and technical support to sales channel partners on all sales activities

\-   Collaborate with sales and service partners, end users, and Company personnel to develop and enhance productive relationships

\-   Identify, resolve, and communicate resolution on customer issues, escalating unresolved issues to immediate manager

\-   Produce and maintain records of opportunities, proposals, contracts, projects, and business activities per corporate guidelines

\-   Provide timely updates on sales activity, performance, integration of corporate business project processes, market trends, project status, and customer relationship issues to business unit and Company management

\-   Identify opportunities and provide recommendations to business unit for improvements in sales management processes

\-   Identify and recommend new and/or enhanced products or service feature needs by soliciting feedback from clients, monitoring industry trends, and tracking the competitive environment to drive business growth

\-   Feedback product and service concerns to appropriate management personnel for continuous improvement

\-   Review sales literature for technical accuracy

\-   Prepare commercial and technical service proposals meeting client and business requirements and review with ISBU Managers/Stakeholders

\-   Provide technical guidance in the preparation, review, and final commercial proposal generation to clients

\-   Track competitor's offerings, assess client situations and propose competitive options applicable to the client's individual needs

\-   Lead contract negotiations as necessary

\-   Travel to client locations, both locally and regionally, in support of sales opportunities

\-   Communicate client service needs to manager to ensure integration of commercial offering with client expectations

_**General Employee Accountabilities**_

\-   Bring full effort to bear on tasks assigned by manager

\-   Give manager best advice

\-   Give earliest notice when work cannot be delivered as specified

\-   Cooperate and collaborate with peers and interact cross-organizationally as specified by manager

\-   Exemplify Company Core Values:  Integrity, Client Focus, Team Orientation, and Personal Commitment

\-   Comply with all Company policies, practices, and procedures and all regulations and laws

\-   Recommend viable improvements proactively

\-   Ensure effective utilization of business tools and processes

## Requirements

_**Minimum Qualifications**_

\-   Bachelor's degree or equivalent via education and/or work experience

\-   2 years' experience in technical sales, technical client service, project support, or application engineering experience in a commercial environment

\-   Demonstrated experience in business-to-business sales in the metals industry

\-   Demonstrated experience supporting clients in the metals industry

\-   Demonstrated experience with industry procurement processes

\-   Demonstrated experience with client specifications review, proposal development

\-   Demonstrated success in achieving annual orders budget

\-   Demonstrated presentation skills

\-   Demonstrated negotiation skills

\-   Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts

\-   Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills

\-   Demonstrated continuous improvement in areas of responsibility

\-   Proficiency in Word, Excel, and Outlook

\-   Availability to travel, domestically and internationally, up to approximately 50%, with limited notice

_**Preferred Qualifications**_

\-   2  years' experience with drive, control, and automation systems in the industry segment

\-   Demonstrated success achieving annual orders budgets of $8M-$12M

\-   Demonstrated success closing solutions contracts in excess of $3M

\-   Demonstrated experience in sales activities related to multi-million-dollar projects or systems

\-   Successful existing relationships with purchase influencers at TMEIC client and potential client organizations

\-   Proficiency with a CRM tool

\-   Fluency in language(s) spoken in assigned geographic area

\-   Demonstrated experience with developing service concepts, client specifications review, proposal development, and contract development and negotiations

\-   Demonstrated experience developing and writing specifications and proposals

**Link to TMEIC Corporation Americas website**:  [https://www.tmeic.com/](https://www.tmeic.com/).  To be considered an applicant for any available positions, individuals must complete an online job application for each posting.  A resume may be attached to the online application but is not considered a substitute for the information in the application.  Applications will be considered only for the specific position for which the application is submitted.

EEO/AA/M/F/Vet/Disability Employer

## Apply

[Apply at TMEIC Corporation Americas](https://apply.workable.com/tmeic-corporation-americas/j/5161E821CA/apply)

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