# Relocation Assistant

> TopFloor · Lusaka, Zambia · Full-time · Posted 2026-08-06

**Workplace:** on_site

## Description

Our client, a multinational engineering and construction organisation, is seeking a highly organised and proactive Relocation Assistant to support land acquisition, resettlement, and stakeholder engagement activities for major infrastructure projects.

The successful candidate will play a key role in facilitating land acquisition, compensation, and relocation processes by coordinating with local authorities, traditional leaders, affected communities and project stakeholders at various project sites. The role requires a professional with understanding of land acquisition process with strong interpersonal skills, excellent administrative capabilities and the ability to work effectively in site-based environments while ensuring compliance with applicable regulations and company procedures.

### **Key Responsibilities**

**Land Acquisition & Resettlement Coordination**

-   Assist in land acquisition, demolition, relocation, and compensation activities in accordance with project requirements.
-   Support the implementation of relocation and resettlement plans while ensuring compliance with company procedures and applicable regulations.
-   Coordinate communication between project teams and affected households throughout the relocation process.
-   Monitor the progress of relocation activities and escalate issues requiring management attention.

**Stakeholder Engagement & Community Relations**

-   Liaise with local government authorities, traditional leaders, community representatives, and other key stakeholders.
-   Maintain positive relationships with affected communities to facilitate smooth project implementation.
-   Assist in resolving routine community concerns and escalate complex issues where necessary.
-   Support public consultations and stakeholder meetings related to land acquisition and compensation.

**Survey & Asset Verification**

-   Participate in household surveys and socioeconomic data collection.
-   Assist with asset inventories, property measurements, and verification exercises.
-   Ensure survey records are accurate, complete, and properly documented.
-   Support verification activities prior to compensation and relocation.

**Compensation Administration**

-   Track compensation payment progress and maintain accurate records.
-   Assist in preparing and organizing compensation agreements and supporting documentation.
-   Ensure compensation documentation is complete and filed in accordance with company procedures.
-   Monitor compliance throughout the compensation process.

**Documentation & Records Management**

-   Organize and maintain relocation files, demolition records, agreements, correspondence, and project documentation.
-   Maintain both physical and electronic filing systems for easy retrieval.
-   Prepare routine reports and administrative updates for management.
-   Ensure confidentiality and proper handling of sensitive project information.

**Site Coordination & Operational Support**

-   Assist in maintaining order during relocation and compensation activities on project sites.
-   Coordinate communication between contractors, project teams, and affected persons.
-   Support supervisors in the execution of daily site activities.
-   Perform additional administrative and operational duties as assigned by management.

## Requirements

-   Bachelor's Degree in Law, Public Administration or a related Social Science discipline.
-   Minimum of **2+ years' relevant experience** in the engineering, construction, infrastructure, land acquisition, or resettlement sector.
-   Knowledge of local land acquisition regulations, compensation procedures, and stakeholder engagement practices is an added advantage.
-   Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
-   Ability to work in site-based environments and manage multiple priorities under pressure.
-   Must be willing to travel extensively and must possess a valid drivers license.

**Stakeholder Engagement Skills**

-   Build and maintain productive relationships with government authorities, traditional leaders, community representatives, and project stakeholders.
-   Communicate clearly and professionally with individuals from diverse backgrounds.
-   Demonstrate diplomacy, cultural sensitivity, and professionalism when engaging affected communities.
-   Handle routine stakeholder concerns respectfully and effectively.
-   Should be able to speak multiple local languages to aid stakeholder engagement

**Communication Skills**

-   Communicate information accurately through verbal and written correspondence.
-   Prepare clear reports, records, and official documentation.
-   Listen actively and ensure effective coordination between project teams and external stakeholders.
-   Support productive collaboration across departments and project sites.

**Proactive Performance**

-   Take initiative in coordinating relocation activities with minimal supervision.
-   Identify potential challenges early and recommend practical solutions.
-   Support supervisors by anticipating project requirements and ensuring timely follow-up.
-   Demonstrate accountability in completing assigned tasks.

**Teamwork**

-   Collaborate effectively with multidisciplinary project teams.
-   Support colleagues during field activities and community engagements.
-   Foster a cooperative and respectful working environment.
-   Contribute positively to achieving departmental and project objectives.

**Attention to Detail**

-   Maintain accurate survey records, compensation documentation, and project files.
-   Ensure all administrative work is completed thoroughly and accurately.
-   Demonstrate integrity when handling confidential information and sensitive documentation.
-   Follow company procedures consistently and maintain high professional standards.

**Problem Solving & Logical Thinking**

-   Assess situations objectively and recommend practical solutions.
-   Organize information systematically and maintain accurate records.
-   Prioritize tasks effectively while working under tight deadlines.
-   Support management with informed recommendations based on field observations.

**Learning Ability**

-   Demonstrate a willingness to learn relocation procedures, company systems, and project requirements.
-   Adapt quickly to changing project environments and operational needs.
-   Continuously improve knowledge of land acquisition processes and relevant legislation.
-   Apply new knowledge to improve efficiency and service delivery.

### **How to Apply**

Interested and qualified candidates should submit their application before 17th August 2026. Only shortlisted candidates will be contacted.

**TopFloor Ltd is an equal opportunity employer and does not charge candidates for job placement.**

## Apply

[Apply at TopFloor](https://apply.workable.com/topfloor-1/j/BD3317C0F0/apply)

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