# Operations Manager

> Translation Empire · Islamabad, Pakistan · Full-time · Posted 2025-03-03

**Workplace:** on_site

**Department:** Management Operations

## Description

This is an exceptional job opportunity to join UK’s leading translation and Interpretation company **EMPIRE GROUP.** We arelooking for full time **Operations Manager** for our office located in **Phase 7, Bahria town, Islamabad.** The incumbent will be responsible for formulating strategy, improving performance, procuring material and resources and securing compliance. He/she should be ready to mentor team members, find ways to increase quality of customer service and implement best practices across all levels.

**JOB DESCRIPTION**

-   Ensure all operations are carried on in an appropriate, cost-effective way
-   Improve operational management systems, processes and best practices
-   Help the organization’s processes remain legally compliant
-   Examine financial data and use them to improve profitability
-   Manage budgets and forecasts
-   Perform quality controls and monitor production KPIs
-   Ensure that all policies are implemented in its true spirit
-   Develop, implement and review operational policies and procedures.
-   Help promote a company culture that encourages top performance and high morale.
-   Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
-   Work with the UK & PK management to determine values and mission, and plan for short and long-term goals.
-   Identify and address problems and opportunities for the company.
-   Build alliances and partnerships with other organizations.

## Requirements

**QUALIFICATION/EXPERIENCE**

-   BBA/MBA from reputed university specialized in Operations or Project management
-   4+ years of relevant experience as admin or operations manager
-   BPO/IT industry experience preferred
-   Excellent English communication skills

## Apply

[Apply at Translation Empire](https://apply.workable.com/translation-empire/j/2198D2D06E/apply)

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