# Customer Service Representative - w/ GHL bg (Part-time)

> Treantly · Philippines (Remote) · Part-time · Posted 2026-08-10

**Workplace:** remote

**Department:** Treantly

## Description

We’re looking for a proactive and highly responsive Customer Service Representative with hands-on GoHighLevel (GHL) experience.

GoHighLevel will be the main tool used in this role, so you must be comfortable using it to manage leads, customer conversations, follow-ups, and appointments. You’ll communicate with prospects and customers through email, text, Facebook, and social media, qualify incoming leads, and make sure every inquiry receives a quick response and clear next steps.  

**Job Responsibilities:**

-   Respond quickly to new leads and customer inquiries.
-   Manage leads and customer conversations through **GoHighLevel**.
-   Handle email, text, Facebook, and social media inquiries.
-   Monitor and respond to social media messages and comments.
-   Qualify leads and gather the information needed by the sales team.
-   Book appointments with qualified prospects.
-   Follow up with leads after estimates or quotes.
-   Provide customers with project and order updates.
-   Keep CRM records, conversations, and follow-ups organized and up to date.

## Requirements

-   **Must have previous experience using GoHighLevel (GHL).**
-   Customer service, lead management, or appointment-setting experience.
-   Experience handling customer inquiries through social media.
-   Strong written English and professional communication skills.
-   Fast response time and strong sense of urgency.
-   Excellent follow-through and attention to detail.
-   Comfortable managing multiple customer conversations at once.
-   Proactive and able to work independently with minimal supervision.

## Benefits

-   Opportunities for growth and advancement
-   Role will start as part-time but will transition into full-time

## Apply

[Apply at Treantly](https://apply.workable.com/treantly/j/2F0969ABBA/apply)

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