# Guest Service Representative - Substitute

> Tricoci University · Indianapolis, United States · Contract · Posted 2025-12-10

**Workplace:** on_site

**Department:** Indianapolis Campus

## Description

**Become a Substitute Guest Service Representative at Tricoci University!**

**About Tricoci University:**  
At Tricoci University of Beauty Culture, we are committed to delivering exceptional beauty education while fostering a positive environment for students and guests alike. Our mission is to empower students with the skills they need for success in the beauty industry and provide top-notch service to our clients.

**Position Overview:**  
As a Substitute Guest Service Representative, you will fill in during busy periods and staff shortages to ensure a high level of customer service. Your hospitality and proactive attitude will contribute to creating a welcoming experience for students and guests visiting our campus.

**Key Responsibilities:**

-   Greet and assist guests and students in a friendly and professional manner.
-   Manage incoming phone calls and respond to inquiries regarding our educational programs and services.
-   Schedule and confirm appointments for beauty treatments and consultations.
-   Maintain accurate records of client interactions and service appointments.
-   Address guest concerns and inquiries promptly and effectively.
-   Collaborate with team members to ensure smooth and efficient operations.
-   Perform administrative tasks as necessary to support the overall guest experience.

**Why Work With Us?**

-   Join a respected institution with a strong focus on student achievement and beauty education.
-   Work in a collaborative and supportive team environment.
-   Flexible scheduling options to accommodate your availability.
-   Opportunities for personal and professional growth within the beauty industry.
-   Employee discounts on beauty services and products.

## Requirements

**Qualifications:**

-   High school diploma or equivalent; additional education in hospitality or customer service is a plus.
-   Previous experience in customer service or guest relations is preferred.
-   Strong communication skills and a personable demeanor.
-   Excellent organizational abilities and the capability to multitask.
-   Proficiency in Microsoft Office Suite; familiarity with CRM systems is beneficial.
-   A positive attitude and a readiness to assist wherever needed.
-   Availability for flexible scheduling based on operational demands, including weekdays, evenings, and weekends.

## Benefits

-   Generous Paid Time Off
-   401K Plan
-   Access to Continuing Education Units (CEU) Classes
-   Complimentary Services at our Student Clinic
-   Product Discounts
-   Opportunities for Career Advancement
-   A Rewarding and Dynamic Work Environment

_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $14.00 and $15.00/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility._  

_Job Description may be written with the assistance AI_

Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The [E-Verify Participation Poster](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and Right to Work Poster are available for your review.

## Apply

[Apply at Tricoci University](https://apply.workable.com/tricoci-university/j/76E5D58D7D/apply)

---
Powered by [Workable](https://www.workable.com)