# Guest Service Representative - Substitute

> Tricoci University · Bridgeview, United States · Other · Posted 2026-03-25

**Workplace:** on_site

**Department:** Bridgeview Campus

## Description

**Join Tricoci University as a Guest Service Representative - Substitute!**

**About Tricoci University:**  
Tricoci University of Beauty Culture is renowned for providing top-quality beauty education and fostering a supportive learning environment. We are committed to helping students achieve their professional goals while offering exceptional customer service to all visitors.

**Position Overview:**  
As a Substitute Guest Service Representative, you will provide essential coverage by delivering outstanding service to guests and students during periods of staff absence or increased demand. You will serve as a key point of contact, ensuring smooth and efficient operations for the university's front desk during your shifts.

**Key Responsibilities:**

-   Greet and assist guests and students in a friendly and professional manner.
-   Handle incoming calls and respond to inquiries about programs, services, and appointments.
-   Schedule appointments and maintain accurate records of guest interactions.
-   Address concerns or feedback from guests promptly and effectively.
-   Collaborate with team members to maintain a positive and organized work environment.
-   Support administrative duties as required to facilitate university operations.

**Why Work With Us?**

-   Work with a respected institution focused on excellence in beauty education.
-   Enjoy a collaborative and supportive team culture.
-   Flexible scheduling accommodating various availability.
-   Opportunities for professional growth and development.
-   Employee discounts on beauty services and products.

## Requirements

**Qualifications:**

-   High school diploma or equivalent; additional education in customer service or hospitality preferred.
-   Experience in customer service or front desk roles is advantageous.
-   Strong verbal and written communication skills.
-   Excellent organizational skills with the ability to multitask efficiently.
-   Proficiency with Microsoft Office and basic computer skills; familiarity with CRM systems is a plus.
-   Positive attitude and flexibility to adapt to varying schedules.
-   Availability to work as a substitute including weekdays, evenings, or weekends as needed.

## Benefits

-   Generous Paid Time Off
-   401K Plan
-   Access to Continuing Education Units (CEU) Classes
-   Complimentary Services at our Student Clinic
-   Product Discounts
-   Opportunities for Career Advancement
-   A Rewarding and Dynamic Work Environment

_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20/hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility._  

_Job Description may be written with the assistance AI_

Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The [E-Verify Participation Poster](https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and Right to Work Poster are available for your review.

## Apply

[Apply at Tricoci University](https://apply.workable.com/tricoci-university/j/EA91BB63FE/apply)

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