# Guest Services Associate - Pacific Electric

> tvg · Los Angeles, United States · Part-time · Posted 2026-07-23

**Salary:** USD 25–25

**Workplace:** on_site

## Description

**THE VENUE** 

Pacific Electric is a 750-capacity music venue where fans and artists come together to share in an electrifying moment - a ‘lightning in a bottle’ entertainment experience. Set in a historic warehouse, it pairs the raw energy of live performance with refined hospitality and thoughtful design and will act as a cultural conduit where local creatives and global talent intersect. 

**THE ROLE** 

The Guest Service Associate is the primary touchpoint for guests, dedicated to providing seamless entry, clear guidance, and proactive assistance.

**RESPONSIBILITIES**

**Guest Entry & Flow**

-   Scan tickets and manage access control points, directing guests with clarity and warmth.
-   Remain calm and composed in all situations, identifying solutions quickly.
-   Assist with guest seating needs for theater style events.

**Guest Amenities & Services**

-   Manage the coat check operation, ensuring accurate intake, secure storage, and efficient retrieval of guest belongings.
-   Process transactions related to ancillary services (e.g., coat check fees) accurately using the designated system.
-   Merch inventory and sales.
-   Supervise the VIP area, managing access, stock and cleanliness.

**Event Readiness & Artist Hospitality**

-   Set up and maintain artist hospitality areas with rider requests.
-   Ensure towels and room amenities are set up appropriately.
-   Make sure rooms are kept clean, tidy, and stocked.
-   Assist with event setup, including moving furniture to accommodate different event types.

**Team & Compliance**

-   Monitor guest flow and uphold venue policies, acting as a resource for safety compliance and proactively resolving minor issues
-   Communicate proactively and effectively with the team.
-   Adhere to all company policies, procedures, and state/local alcohol service regulations, as well as Health & Safety.
-   Perform additional support tasks and duties to assist coworkers or as requested by leaders.

**QUALIFICATIONS & PREREQUISITES**

-   Experience in a high-volume venue or customer service environment is preferred.
-   Able to lift up to 40 pounds repeatedly and stand/walk for extended periods throughout a shift.

**COMPENSATION** $25/hr

**EQUAL OPPORTUNITY EMPLOYMENT** 

We are an equal opportunity employer; we celebrate diversity and are committed to creating an inclusive environment for all employees.

## Apply

[Apply at tvg](https://apply.workable.com/tvg-hospitality/j/2F00909B01/apply)

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