# Hiring Services Engineer

> Two95 International Inc. · Ho Chi Minh City, Vietnam · Full-time · Posted 2021-09-07

**Workplace:** on_site

**Department:** Apac

## Description

Job title Services Engineer  
Responsibilities and Job Descriptions:  

-   Pre-installation preparation, include ensuring project scope, requirements, deliverables, project timeline and milestones are clarified and communicated to the relevant stakeholders.
-   Carry out installation both On Premise & Cloud in according to procedure and process.
-   Troubleshoot problems / errors encountered during installation.
-   Record all problems or errors that were encountered, including its resolution, where appropriate.
-   Record new customer requests as part of project handover documentation.
-   Conduct User Acceptance Test, User Training as per project methodology.
-   Provide Go-live support during system go live period.
-   Submit all documents upon completion of installation and handover to the support team in accordance with procedure as defined.
-   Perform other professional services duties as and when required.
-   Perform L1 and L2 duties including assisting in MY Global Helpdesk operations as and when required.• Create and proactively involve in the knowledge base best practice among the team.

## Requirements

A bachelor degree would be desirable. Preferred field of study is computer science, information technology, quantitative sciences (such as Mathematics, Physics), or engineering with programming modules.  

  

-   With 2 years of working experience in IT or IT project delivery. Those with more experience will be considered for more senior positions.
-   Hands-on competence of Microsoft Windows, Linux, SQL. Exposure to or knowledge of Amazon Web Services (AWS) would be an advantage.
-   Knowledgeable of computer network
-   Able to work outsides office hours occasionally
-   Must be able and willing to travel for project implementation
-   Experience in hotel industry would be an advantage
-   Good command of English. Competence in other languages would be an advantage
-   Please provide phone number which is accessible on Whatsapp.

## Apply

[Apply at Two95 International Inc.](https://apply.workable.com/two95-international-inc-3/j/4C450087B7/apply)

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