# Helpdesk Assistant (Fulltime)

> Two95 International Inc. · Cherry Hill, United States · Full-time · Posted 2020-01-23

**Workplace:** on_site

## Description

Need Jr & Sr Helpdesk Support  

**Title**: Jr. Helpdesk Assistant

**Position**: Full-Time with our client  
**Location**: cherry hill, NJ

**Salary**: Market (Best possible)

## Requirements

**Job Description:**

**·** Provide Help Desk Level-1 and Level-2 remote support for desktops, laptops, printers, servers other computer related devices.

· When necessary provide onsite support.

· Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.

· Troubleshoot and resolve system hardware and software problems.

· Triage and identify issues related to routing, switching, activity directory, DHCP and DNS.

· Document processes and procedures as required.

· Manage and maintain our customers’ networks.

· Required to be part of the on call schedule.

· Performs other duties and responsibilities as assigned by the MSP Manager.

## Apply

[Apply at Two95 International Inc.](https://apply.workable.com/two95-international-inc-3/j/62F34FFDB3/apply)

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