# Japanese customer support > Two95 International Inc. · Cyberjaya, Malaysia · Full-time · Posted 2026-05-28 **Salary:** unknown currency 96,000–108,000 **Workplace:** on_site **Department:** APAC ## Description \- Fluent in Japanese (strong verbal communication skills) \- Diploma / Bachelor’s Degree or equivalent \- Excellent customer service mindset \- Passionate about helping customers and solving problems \- Able to work rotational & night shifts \- E-commerce experience is an added advantage \- Fresh graduates with strong Japanese proficiency are encouraged to apply We’re looking for someone who is customer-focused, detail-oriented, and committed to delivering high-quality service. What You’ll Be Doing : \- Handle live customer contacts (calls, chats, emails) \- Provide accurate and professional solutions to inquiries \- Ensure high customer satisfaction on every interaction \- Meet quality standards and KPI targets \- Complete 9 hours of staffed time per rostered day How to Apply : Interested candidates are required to: Submit your updated resume Complete 3 required assessments: JP LAT (Japanese Language Assessment Test) – Provided upon application CS Logical Assessment – Provided upon application Typing Test – Provided upon application Job Types: Full-time, Permanent Work Location: In person ## Requirements \- Fluent in Japanese (strong verbal communication skills) \- Diploma / Bachelor’s Degree or equivalent \- Excellent customer service mindset \- Passionate about helping customers and solving problems \- Able to work rotational & night shifts \- E-commerce experience is an added advantage \- Fresh graduates with strong Japanese proficiency are encouraged to apply We’re looking for someone who is customer-focused, detail-oriented, and committed to delivering high-quality service. What You’ll Be Doing : \- Handle live customer contacts (calls, chats, emails) \- Provide accurate and professional solutions to inquiries \- Ensure high customer satisfaction on every interaction \- Meet quality standards and KPI targets \- Complete 9 hours of staffed time per rostered day How to Apply : Interested candidates are required to: Submit your updated resume Complete 3 required assessments: JP LAT (Japanese Language Assessment Test) – Provided upon application CS Logical Assessment – Provided upon application Typing Test – Provided upon application Job Types: Full-time, Permanent Work Location: In person ## Apply [Apply at Two95 International Inc.](https://apply.workable.com/two95-international-inc-3/j/8F8C9F5995/apply) --- Powered by [Workable](https://www.workable.com)