# Technical Support or Customer Support Manager

> Two95 International Inc. · Kuala Lumpur, Malaysia · Full-time · Posted 2026-03-18

**Salary:** unknown currency 160,000–170,000

**Workplace:** on_site

## Description

o   5+ years of managing a Customer Support team (10+ agents) within a technology environment.

o   5+ years of experience in Technical or Application Support.

o   Strong troubleshooting skills with the ability to manage complex technical issues and cross-team escalations.

o   Experience monitoring and improving support performance, including SLA and customer satisfaction metrics.

o   Passion for team development, mentoring, and building a positive support culture.

o   Strong communication and collaboration skills across technical and business teams.

o   Fluent in English (written and spoken) and willing to work outside standard hours when require

## Apply

[Apply at Two95 International Inc.](https://apply.workable.com/two95-international-inc-3/j/E2DE83A590/apply)

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