# Account Management Lead

> Universal Business Team · Norwich, United Kingdom · Full-time · Posted 2026-05-08

**Salary:** GBP 45,000–65,000

**Workplace:** on_site

**Department:** DF

## Description

**Account Management Lead**  
**£45,000 – £65,000 + Bonus**  
Full-time | Office-based  
**Hours:** 7:30am – 4:30pm

A long-established, third-generation manufacturing business is entering a major growth cycle and is looking for a high-impact **Sales Manager** to elevate performance, drive sales tempo, and unlock further growth across a high-value contractor base.

**The Opportunity**

You’ll take ownership of a fast-paced account management function, leading two experienced Account Managers while also managing your own portfolio of contractor accounts. You’ll set the daily rhythm on the sales floor — balancing personal delivery with driving team performance — ensuring consistent conversion, proactive follow-up, and structured pipeline management.

**Key Responsibilities**

• Lead, coach, and performance-manage two Account Managers, driving daily activity levels and conversion.  
• Maintain high call rates personally and across the team — setting pace and expectation.  
• Manage your own bank of accounts, delivering strong contact strategy, follow-up, and revenue outcomes.  
• Drive account growth through disciplined outreach, structured follow-up, and proactive pipeline management.  
• Run and own the performance dashboard — tracking KPIs, enquiry levels, targets, and follow-through.  
• Hold the team to account via regular 1:1s, performance reviews, and activity-quality monitoring.  
• Ensure tight pipeline visibility, forecasting accuracy, and strong responsiveness to inbound opportunities.  
• Provide insight-led reporting to the Head of Sales and contribute to continuous performance improvement.

**About You**

You bring a sales-first mindset and naturally step into a leadership rhythm. You’re energised by activity, thrive in a performance-led environment, and know how to turn warm contractor relationships into repeat revenue.

We’re looking for someone who is:  
• High energy, proactive, and confident setting the pace for the team  
• Comfortable maintaining high call volumes and driving disciplined follow-up  
• A proven closer with strong conversion outcomes  
• Commercially sharp with strong instinct for buying behaviours  
• Structured, organised, and committed to keeping the pipeline tight  
• Strong at holding people accountable and driving consistent performance  
• Resilient, competitive, and growth-focused  
• Humble, hungry, smart — and motivated by scaling something meaningful

**What’s on Offer**

• £45,000–£65,000 base salary + bonus  
• A warm, established contractor base with strong recurring potential  
• Opportunity to play a pivotal role in a scaling commercial operation

IND25

## Apply

[Apply at Universal Business Team](https://apply.workable.com/ubteam/j/3E793CBF29/apply)

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