# Sales Administrator

> Universal Business Team · Castle Donington, United Kingdom · Full-time · Posted 2026-08-20

**Salary:** GBP 30,000–32,000

**Workplace:** on_site

**Department:** KW

## Description

Our client, a reputable supplier of high-quality cleaning supplies and equipment based in **Castle Donnington**, is looking to recruit a Customer focussed **Sales Administrator** to join their team. As Sales Administrator, you will have a customer excellence mindset, and play a crucial role in supporting the day-to-day operations of their sales efforts. You will be responsible for processing orders, maintaining customer records, and providing customer support. The ideal candidate is highly organised, detail-oriented, and possesses strong written and verbal communication skills.

**Key Responsibilities**\-        

-   Order Processing: Accurately input and process customer orders from the Sales Inbox or inbound phone calls, ensuring timely delivery and fulfilment.
-   Customer Service: Respond to customer inquiries, escalating where necessary, resolving issues, and provide information on products and services.
-   Record Maintenance: Maintain and update customer records, including contact details, and account information
-   Communication: Liaise between customers, sales team, and other departments to ensure smooth operations and customer satisfaction.
-   Proactive Customer Support: Contact Bronze customers to share promotions, check dispenser status, and find growth opportunities.

## Requirements

-   Strong organisational and multitasking abilities.
-   Excellent verbal and written communication skills.
-   Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
-   Familiarity with order processing systems and CRM software.
-   Detail-oriented and able to work accurately under pressure.
-   Customer-focused with a positive attitude.
-   Ability to work as part of a team.

## Benefits

Salary £30,000- £32,000  
Profit related bonus  
Hours 07.30am-4.30pm Monday- Friday

## Apply

[Apply at Universal Business Team](https://apply.workable.com/ubteam/j/5EF991A06C/apply)

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