# Internal Sales Administrator / Coordinator

> Universal Business Team · Royal Leamington Spa, United Kingdom · Full-time · Posted 2026-10-19

**Salary:** GBP 35,000–40,000

**Workplace:** on_site

**Department:** MR

## Description

**Internal Sales Administrator / Coordinator**

**Location:** Leamington Spa  
**Working pattern:** Full-time, five days per week, office-based  
**Reporting to:** Key Account Manager and Director  
**Salary:** £35,000–£40,000 + profit share bonus scheme

**Be at the heart of a successful sales team!**

We’re working with a specialist SME in the hospitality sector, helping pubs, hotels, restaurants and leisure venues create outstanding spaces through outdoor commercial furniture.

They’re looking for an experienced, commercially minded **Internal Sales Administrator / Coordinator** to join their team in Leamington Spa, supporting field-based Key Account Managers and helping turn customer enquiries into profitable orders.

This is a varied, fast-paced role where you’ll be much more than an administrator. From advising customers on products and preparing quotations to managing pricing, following up opportunities and coordinating orders, you’ll play a key part in delivering an excellent customer experience and supporting the wider sales team.

**What you’ll be doing**

-   Supporting Key Account Managers with customer enquiries, quotations and orders.
-   Handling inbound sales enquiries, understanding customer needs and recommending suitable products.
-   Producing prompt, accurate and commercially sound quotations while protecting profit margins.
-   Obtaining supplier costs, delivery information, lead times and stock availability.
-   Following up quotations, managing customer relationships and generating sales opportunities.
-   Maintaining accurate CRM records, sales reports and customer information using Pipedrive.
-   Monitoring the main sales inbox, uploading quotations to customer portals and providing cover when required.
-   Undertaking outbound calls and telemarketing, particularly during quieter periods.

## Requirements

**What we’re looking for  
**

-   **Previous experience in internal sales or sales support is essential.**
-   A commercially minded approach, balancing customer service, winning orders and profitability.
-   Excellent organisation, attention to detail and the ability to work at pace.
-   Confident, professional communication skills with customers, suppliers and colleagues.
-   A proactive attitude, strong product-learning skills and the ability to take ownership.
-   The ability to manage competing priorities while maintaining accurate records and following opportunities through to completion.

The business has a distinctly seasonal trading pattern, with its busiest period running from February to September. You’ll need to thrive in a fast-paced environment during peak season, with a greater focus on telemarketing and generating new opportunities during quieter months.

## Benefits

-   **£35,000–£40,000 annual salary**, depending on experience.
-   **Profit share bonus scheme**, rewarding contribution to the business’s success.
-   20 days’ annual leave plus bank holidays, increasing by two additional days after two years’ service.
-   Workplace pension.
-   Free on-site parking.
-   Online and in-person training, depending on requirements.
-   Occasional opportunities to visit customers face to face, subject to approval.
-   A varied role within a specialist SME where your contribution directly supports sales performance and business growth.  
    

**Ready to make an impact?**

If you’re an experienced internal sales professional who enjoys building customer relationships, keeping opportunities moving and helping a sales team succeed, we’d love to hear from you.

**This is an excellent opportunity to join a growing specialist business, develop your commercial expertise and play a key role in turning great customer service into great sales results.**

IND25

## Apply

[Apply at Universal Business Team](https://apply.workable.com/ubteam/j/6EE5744B4E/apply)

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