# Client Manager

> Universal Business Team · Hemel Hempstead, United Kingdom · — · Posted 2026-11-13

**Workplace:** on_site

## Description

Our client is seeking an ambitious, commercially driven **Client Manager** to join their team based in Hemel **Hempstead.**

Working within the independent schools sector, the Group delivers construction, refurbishment, furniture and estates consultancy through four complementary brands: school consultancy, research and masterplanning, education construction and major projects, refurbishment and interior fit-out and specialist furniture

The Client Manager owns a UK territory and takes projects from a qualified lead through to the sign-off that hands a project to delivery. The work is complex, consultative and can be long long-cycle, with several stakeholders and often committee approval.

This role adds capacity and depth to the active pipeline, working alongside primarily Marketing and Business Development colleagues. Success means a pipeline that is accurate, moving and forecastable.  
  
You will most likely spend 2 days in the office, and 3 days out on the road  

**Key responsibilities**

Territory

-   Own a UK territory and the clients in it.
-   Build relationships with heads, bursars, governors and estates directors, those who usually form an SLT within independent schools.

Pipeline

-   Take projects from qualified lead to signed sign-off.
-   Keep the pipeline accurate, stage-gated and up to date in our CRM, logging every call, meeting and next step against the four-digit deal ID.
-   Work the pre-holiday windows that drive our calendar.

Pitching

-   Lead proposals with pre-construction and design colleagues.
-   Present to senior audiences, and handle six and seven figure discussions with confidence.

Repeat business

-   Grow furniture reorders alongside new projects, working with Furnish.

## Requirements

-   Credibility and demonstrable experience selling long lead, at times complex, consultancy, design, fit out or new build contracts / services into Education B2B clients (State, Independent, College, University)
-   Experience of several decision-makers and committee approval.
-   Comfortable discussing six and seven figure projects.
-   Commercially sharp: qualifies hard and understands the difference between real pipeline and hopeful pipeline.
-   Disciplined in CRM and reporting.
-   Experience running outbound and business development activity.
-   Experience in an owner-managed or growing SME
-   Direct and evidence-led. Constructively challenges.
-   Organised, with grip: follows through and does not let deals drift.
-   Pragmatic, comfortable in a growing business rather than a large corporate.

## Benefits

-   Base salary: £80,000
-   Bonus: based on team results, such as won value and margin.
-   Company car

## Apply

[Apply at Universal Business Team](https://apply.workable.com/ubteam/j/7DDA5CE17A/apply)

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