# Learning Experience Designer

> Unboxed Training & Technology · Richmond, United States (Hybrid) · — · Posted 2026-08-21

**Salary:** USD 70,000–85,000

**Workplace:** hybrid

**Department:** Content

## Description

The Learning Experience Designer (LXD) creates engaging training solutions that help clients improve learners’ skills and performance. This client-facing role uses instructional design and content-development expertise to support training projects. Working with senior team members, project managers, subject-matter experts, and clients, the LXD develops high-quality learning materials for instructor-led, virtual, blended, and digital programs. The role focuses mainly on training services while building familiarity with the company’s learning SaaS platform, AI tools, and Integrated Learning Ecosystem (ILE) approach.

**Key Responsibilities**

**Learning Design and Development**

-   Design and develop learning solutions using established instructional design methodologies, such as ADDIE, SAM, or comparable approaches.
-   Create engaging, learner-centered content such as instructor-led training materials, facilitator guides, participant workbooks, eLearning, videos, job aids, assessments, and performance-support resources.
-   Apply adult-learning principles and digital-first design practices to create innovative and effective blended learning experiences.
-   Translate approved learning objectives, content outlines, and subject-matter-expert input into clear, accurate, and visually effective learning materials.
-   Use established templates, design standards, and content-development processes to ensure deliverables are consistent and high quality.
-   Incorporate stakeholder feedback while helping maintain alignment to learning objectives, design standards, scope, and project requirements.
-   Support learning evaluation, including the development of assessments, surveys, feedback mechanisms, or other measures of learner response and performance.

**Client and Stakeholder Support**

-   Participate in client-facing meetings, discovery sessions, design reviews, and working sessions with appropriate support from senior team members.
-   Assist with needs analysis by gathering, organizing, and documenting information about learners, business needs, performance gaps, and desired outcomes.
-   Communicate professionally and consultatively with clients, SMEs, and internal stakeholders.
-   Prepare meeting materials, design concepts, project updates, and draft recommendations for review, and support training events, as needed.

**Project Delivery and Quality**

-   Execute assigned project tasks reliably and independently, meeting established deadlines, quality expectations, and delivery requirements.
-   Maintain accurate project documentation, including content inventories, design documents, review logs, version-control records, and task status updates.
-   Identify potential risks, content gaps, timeline concerns, or dependency issues and escalate them to the appropriate project lead.
-   Conduct self-review and peer-review activities to ensure deliverables meet quality, accessibility, brand, and usability standards.
-   Collaborate effectively with project managers, LXDs, Senior LXDs, Lead LXDs, creative partners, product teams, and client stakeholders.
-   Contribute ideas that improve learning assets, development workflows, templates, or team delivery practices.

**Learning Technology and ILE Awareness**

-   Develop working awareness of the company’s SaaS platform, including its core capabilities, learning use cases, and product roadmap.
-   ·Build foundational familiarity with LMS/LXP concepts, learning-platform administration, and learner-experience considerations.
-   Support the development of learning solutions that may incorporate both training services and learning technology.
-   Apply established design frameworks for integrated learning solutions with the guidance of senior team members.
-   Stay informed about emerging learning practices, instructional technologies, and digital-content approaches that may improve learning outcomes.

**Industry Knowledge**

-   Develop knowledge in at least one target industry vertical, such as Life Sciences, Manufacturing, or Hospitality.
-   Build awareness of relevant operational, regulatory, and compliance considerations that affect training content and delivery, as well as learner needs.
-   Apply industry and client context when designing learning materials and making content recommendations.
-   Research assigned topics and synthesize information into clear, audience-appropriate learning content.

**Key Skills:**

-   Strong writing, editing, communication, organization, project-management, and attention-to-detail skills.
-   Strong time management and prioritization skills, including an ability to manage multiple priorities, incorporate feedback, meet deadlines, and collaborate effectively in a fast-paced, client-service environment.

## Requirements

-   Bachelor’s degree in instructional design, learning and development, education, communications, organizational development, or a related field; equivalent relevant experience may be considered.
-   Two or more years of experience in instructional design, corporate learning, training content development, education, enablement, or a related field.
-   Demonstrated ability to design and develop learning materials for instructor-led, virtual, eLearning, blended, and performance-support formats.
-   Demonstrated ability to work in a fast-paced, agency-style environment, balancing multiple workstreams to deliver all with excellence.
-   Working knowledge of adult-learning principles, instructional design methodologies such as ADDIE and SAM, and learning evaluation practices.
-   Experience using learning-content authoring, presentation, visual-design, video, collaboration, and other content-development tools; experience with LMS/LXP platforms is preferred.

## Benefits

Unboxed team members benefit from our comprehensive compensation and rewards program which includes:

-   Competitive salary and benefits
-   Ample paid time off
-   Dynamic and convenient office location – unlimited snacks, casual dress code, covered parking and gym on site
-   Open communication and a commitment to fostering teamwork across the organization

Salary Range: $70,000 - 85,000 annually

## Apply

[Apply at Unboxed Training & Technology](https://apply.workable.com/unboxed-technology/j/1ED7CDFA46/apply)

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