# Business Analyst - Digital Intelligence > Union Maritime · London, United Kingdom · — · Posted 2026-06-03 **Workplace:** on_site **Department:** Information Technology ## Description We are looking for a driven and analytical Business Analyst to join our team. In this role, you will be the critical bridge between business stakeholders and the technical delivery team — translating complex operational needs into clear, actionable solutions. You will own the full BA lifecycle: from deep-dive stakeholder interviews through to solution design, development oversight, and successful go-live. **Key Responsibilities** **Stakeholder Engagement & Requirements** – Conduct structured interviews and workshops with business users to elicit, challenge, and validate requirements – Build strong relationships across business units to become a trusted advisor and bridge to the technology team – Facilitate requirements sign-off and manage stakeholder expectations throughout delivery **User Journey & Solution Design** – Map current-state (as-is) and future-state (to-be) user journeys, identifying pain points and opportunity areas – Apply design thinking principles — empathise, define, ideate, prototype, test — to arrive at user-centred solutions – Build and iterate low- and high-fidelity prototypes to validate concepts with business users before development begins – Design and document end-to-end processes with rigour, using standard notation (BPMN, swimlane diagrams, or equivalent) – Produce clear process flows, wireframes, and solution blueprints that translate business needs into design specifications – Collaborate with architects and developers to validate technical feasibility and challenge scope creep **Delivery & Development Oversight** – Own the backlog: write well-structured epics, user stories, and acceptance criteria in Jira – Actively participate in sprint ceremonies — refinement, planning, review, and retrospectives – Manage the product lifecycle end-to-end: from ideation and requirements through build, testing, release, and post-go-live review – Conduct UAT coordination and sign-off, ensuring solutions meet agreed acceptance criteria before release – Track delivery progress, flag risks early, and drive resolution with the project team ## Requirements **Essential** – 3+ years of Business Analysis experience in a technology delivery environment – Proven ability to run stakeholder workshops, conduct user interviews, and translate findings into business requirements – Strong design thinking capability — able to frame problems, generate ideas, and validate solutions with users iteratively – Hands-on experience with process design and documentation, including current-state/future-state mapping and BPMN – Experience building prototypes (low- and high-fidelity) to validate solutions before development investment – Advanced Excel skills — data analysis, modelling, pivot tables, and structured reporting – Demonstrable product lifecycle management experience, from discovery through to post-release optimisation – Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) – Proficiency in Jira for backlog management, story writing, and sprint tracking – Excellent written and verbal communication — able to distil complexity into clarity for both technical and non-technical audiences **Desirable** – Experience with Confluence for documentation and knowledge management – Exposure to Agile / SAFe delivery frameworks – Familiarity with data analysis and business intelligence reporting – Sector experience in maritime, engineering, or large-scale infrastructure programmes **Education** A relevant degree is required. We value analytical rigour and structured thinking — the following backgrounds provide a strong foundation for this role: – Bachelor's degree in Economics, Engineering (any discipline), Software Engineering, or Computer Science / Programming – Postgraduate qualifications in Business Analysis, Project Management, or a related field are advantageous – Equivalent professional qualifications or a demonstrable self-taught track record combined with strong delivery history will be considered **Industry Experience** We are particularly interested in candidates who have operated in complex, operationally intensive environments. Experience in one or more of the following sectors is a strong advantage: – Maritime — shipping operations, port management, vessel tracking, fleet logistics, or maritime regulatory compliance – Engineering — civil, mechanical, electrical, or industrial engineering environments with exposure to technical stakeholders and asset-heavy operations – Big Infrastructure — large-scale programmes in energy, utilities, transport networks, or major construction and capital projects Experience in these sectors signals that you understand long asset lifecycles, safety-critical processes, regulatory constraints, and how to work effectively across multi-disciplinary teams — all directly relevant to how we deliver. ## Apply [Apply at Union Maritime](https://apply.workable.com/union-maritime/j/4266F3FC0D/apply) --- Powered by [Workable](https://www.workable.com)