# Training & Knowledge Transfer Engineer - MDE, MDCA & Microsoft Purview

> Unison Group · Kuala Lumpur, Malaysia · Full-time · Posted 2026-08-28

**Salary:** unknown currency 5,000–12,000

**Workplace:** on_site

**Department:** Noresh

## Description

We are looking for a **Training & Knowledge Transfer Engineer** with strong hands-on experience in **Microsoft Defender for Endpoint (MDE), Microsoft Defender for Cloud Apps (MDCA), Microsoft Defender XDR, Microsoft Intune, and Microsoft Purview**.

The role will be responsible for planning and delivering technical training, workshops, demonstrations, knowledge-transfer sessions, and operational handover activities following Microsoft security implementations.

The ideal candidate should be technically strong enough to **explain, demonstrate, troubleshoot, and train teams on the implemented Microsoft security solutions**, while also producing high-quality documentation, SOPs, runbooks, and handover materials.

### Key Responsibilities

-   Plan and deliver structured **training and knowledge-transfer sessions** for MDE, MDCA, and Microsoft Purview based on approved designs, implemented configurations, SOPs, and handover plans.
-   Conduct technical workshops covering:

-   MDE onboarding
-   MDE sensor health
-   Intune security policy deployment
-   MDCA connectors and data sources
-   Security policies and alert behaviour
-   Microsoft Purview Information Protection
-   DLP
-   Insider Risk Management (IRM)
-   Data Lifecycle Management (DLM)

-   Demonstrate implemented configurations and explain policy behaviour, monitoring, troubleshooting, and operational processes.
-   Prepare and maintain:

-   Training presentations
-   Demonstration materials
-   Operational guides
-   Troubleshooting guides
-   SOPs
-   Runbooks
-   Knowledge articles
-   Recorded training sessions
-   Handover documentation

-   Conduct operational handover sessions covering:

-   Support processes
-   Roles and responsibilities
-   Escalation procedures
-   Ticket handling
-   Monitoring requirements
-   Troubleshooting
-   Service management processes

-   Coordinate training activities with client:

-   IT
-   Endpoint
-   Intune
-   Identity
-   Compliance
-   SOC
-   Operations teams

-   Identify knowledge gaps and tailor training accordingly.
-   Maintain training attendance, feedback, knowledge assessments, action trackers, open-question logs, SOP updates, handover status, and completion reports.
-   Support project-to-operations transition and ensure agreed knowledge-transfer deliverables are completed.

### Mandatory Technical Skills

-   **5+ years** of experience in security training, technical knowledge transfer, endpoint support, Microsoft 365 security operations, platform enablement, or enterprise technology delivery.
-   Hands-on experience with:

-   **Microsoft Defender for Endpoint (MDE)**
-   **Microsoft Defender for Cloud Apps (MDCA)**
-   **Microsoft Defender XDR**
-   **Microsoft Purview**
-   **Microsoft Intune**

-   Strong knowledge of:

-   MDE onboarding and policies
-   MDE sensor health
-   MDCA connectors
-   MDCA alerts and data sources
-   Purview Information Protection
-   Sensitivity labels
-   DLP
-   Endpoint DLP
-   Insider Risk Management (IRM)
-   Data Lifecycle Management (DLM)

-   Strong understanding of technical training, workshop facilitation, product demonstrations, knowledge assessment, documentation, SOP development, and operational handover.

### Training & Knowledge Transfer Skills

The candidate must be able to:

-   Conduct classroom and virtual technical training.
-   Conduct demonstration-led workshops.
-   Explain complex Microsoft security concepts to technical and non-technical audiences.
-   Perform train-the-trainer sessions.
-   Create structured training materials and presentations.
-   Demonstrate implemented configurations.
-   Conduct knowledge assessments.
-   Identify and close knowledge gaps.
-   Create operational SOPs, runbooks, and troubleshooting documentation.
-   Support transition from project implementation to BAU operations.

### Consulting & Delivery Skills

-   Engage directly with client IT, Endpoint, Compliance, SOC, and Operations stakeholders.
-   Lead technical workshops independently.
-   Translate technical configurations into easy-to-understand operational guidance.
-   Manage training schedules, participants, action items, and completion tracking.
-   Demonstrate strong ownership and stakeholder-management skills.
-   Work effectively in structured enterprise project and transition environments.
-   Support regulated or security-sensitive enterprise environments

## Apply

[Apply at Unison Group](https://apply.workable.com/unisongroup/j/15FA85ACB9/apply)

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