# Patient Care Coordinator - Bilingual (English/Spanish)

> United Dental Corporation · Brooklyn, United States · Full-time · Posted 2025-11-27

**Salary:** USD 40,000–65,000

**Workplace:** on_site

**Department:** NY - ND Brooklyn

## Description

**Patient Care Coordinator**  
**$25/Hour +/- DOE | Full-Time | High-Performance Front Office Role**  
**National Dental - An Established Dental Practice – The Bronx**

Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a **Patient Care Coordinator** who delivers exceptional patient care _in person_—and ensures the business side of the practice runs smoothly and successfully.

If you’re a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team.

**Why You’ll Love This Role**

-   $25 per hour +/-, based on experience
-   Full-time schedule: 5 days/week, no weekends
-   Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays
-   401(k) with up to 4% match
-   Employee Assistance Program for you and your family
-   Voluntary benefits: pet insurance, identity theft protection, and more
-   Safe, PPE-protected, CDC-compliant environment
-   Continuing education opportunities

**What You’ll Do**

-   **Deliver top-tier patient service at every touchpoint**, from check-in to checkout
-   At check-in:

-   Welcome patients warmly and create a positive start to their visit
-   Reappoint for their next recare before they leave
-   Collect over-the-counter balances with confidence
-   Verify and update personal and insurance details

-   At checkout:

-   Present treatment plans and associated fees clearly
-   Convert treatment recommendations into scheduled appointments
-   Provide after-visit documents (receipts, school notes, reminders)

-   Manage and work the recall/reappointment list to keep the schedule full
-   Monitor and minimize cancellations through proactive communication
-   Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal
-   Answer phones promptly and professionally, turning inquiries into booked appointments
-   Support compliance and maintain organized, accurate patient records

## Requirements

**What We’re Looking For**

-   Minimum of 3 years dental front office experience (collections and scheduling experience required)
-   Strong skills with scheduling software and Microsoft Office
-   Experience with dental software systems preferred
-   Associates degree in business or office administration a plus
-   Solid communication skills and a professional, friendly demeanor
-   Highly organized, detail-oriented, and committed to both patient satisfaction and office performance

## Benefits

-   Full-time opportunity, five days a week.

#DentalPost

## Apply

[Apply at United Dental Corporation](https://apply.workable.com/united-dental-corporation/j/7871F35553/apply)

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