# Front Office Coordinator - Periodontics

> United Dental Corporation · New York, United States · Full-time · Posted 2026-06-15

**Workplace:** on_site

**Department:** NY - Manhattan

## Description

### Front Office Coordinator - Periodontics

**Location: Smile Central Park - A Modern, Established Dental Practice – Manhattan, NY (Central Park South)**

**Schedule: Full Time (Monday - Friday 8:30 - 5:00 pm)  
Pay: $25 - $32 per hour**

### **Position Overview**

We are seeking a highly organized and personable **Front Office Coordinator - Periodontics** to oversee daily administrative operations, manage patient flow, and ensure exceptional customer service.

### **Key Responsibilities**

### **Front Office Management**

-   Supervise and support front desk team members, ensuring smooth daily operations.
-   Manage scheduling to optimize provider productivity and patient satisfaction.
-   Handle patient inquiries, check-ins, and check-outs professionally and efficiently.
-   Oversee billing, insurance verification, and collections processes.
-   Maintain compliance with HIPAA and OSHA regulations.
-   Answer phones promptly and professionally, turning inquiries into booked appointments.

### **Treatment Planning & Coordination**

-   Collaborate with dentists and clinical staff to create accurate and comprehensive treatment plans.
-   Present treatment options and financial arrangements to patients in a clear, compassionate, and professional manner.
-   Coordinate scheduling for multi-visit or complex treatment plans.
-   Track case acceptance, pending treatments, and patient follow-ups.
-   Work with insurance providers to maximize patient benefits and clarify coverage.

### **Financial & Administrative**

-   Monitor and report on key practice metrics (production, collections, case acceptance, etc.).
-   Manage financial agreements, payment plans, and insurance claims.
-   Support marketing efforts, recall systems, and patient retention initiatives.
-   Train and mentor front office staff on communication, software use, and patient experience best practices.

## Requirements

**What We’re Looking For**

-   Minimum of 3 years dental front office experience (collections and scheduling experience required).
-   High school diploma or equivalent required.
-   Strong skills with scheduling software and Microsoft Office.
-   Strong knowledge of treatment planning, insurance coordination, and case presentation.
-   Experience presenting treatment plans to patients and discussing financial arrangements.
-   Experience coordinating with dentists and clinical staff and working directly with insurance providers.
-   Eligible to work in the United States.
-   Experience with dental software systems such as Dentrix, Eaglesoft, Open Dental, or similar preferred.
-   At least 2 years in a management or lead front office role within a dental office preferred.
-   Associate degree in business or office administration a plus.
-   Additional business or dental management training preferred.

## Benefits

**Why You’ll Love This Role**

-   Full-time schedule: 5 days/week, no weekends
-   Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays
-   401(k) with up to 4% match
-   Employee Assistance Program for you and your family
-   Voluntary benefits: pet insurance, identity theft protection, and more
-   Safe, PPE-protected, CDC-compliant environment
-   Continuing education opportunities

## Apply

[Apply at United Dental Corporation](https://apply.workable.com/united-dental-corporation/j/96C34C661C/apply)

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