# Customer Service Engineer

> United Imaging Healthcare · Ukrainka, Ukraine · Full-time · Posted 2026-10-26

**Salary:** USD 3,000–4,000

**Workplace:** on_site

## Description

**Job Responsibilities:**

1.  Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
2.  Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
3.  Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
4.  Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
5.  Other tasks assigned by supervisors.

## Requirements

**Qualification Requirements:**

1.  Technical associate’s degree or above;
2.  Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/ MR/PET, etc.). Good IT, Microsoft Office and Networking Infrastructure skills;
3.  Have the ability to find and troubleshoot faults in the field;
4.  Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit;
5.  A flexible approach to work, travel and unsociable hours;
6.  Valid driving license and good driving record.

**Key Competences:**

1.  System installation
2.  System configuration and debugging
3.  Troubleshooting
4.  Replacement of spare parts
5.  On-site training

## Benefits

-   Private Health Insurance
-   Pension Plan
-   Paid Time Off
-   Work From Home
-   Training & Development
-   Performance Bonus

## Apply

[Apply at United Imaging Healthcare](https://apply.workable.com/united-imaging-healthcare/j/8171D42402/apply)

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