# Customer Care Representative - Member Services

> United Placement Group · Bradenton, United States · Full-time · Posted 2026-10-16

**Salary:** USD 32,000–40,000

**Workplace:** on_site

**Department:** Corporate Administration

## Description

UF Resources · Bradenton, FL (On-Site) · Full-Time W-2 · Monday–Friday, 8:00 AM–4:30 PM

**Pay:** Based on experience, paid weekly

Help every member have the best experience possible, starting in customer relations and growing into settlement coordination. Phone-based, but not a call center job.

**What you'll do**

-   Make follow-up and survey calls to members, and request reviews
-   Explain Assured Care benefits and keep members informed about plan updates
-   Connect members with a network attorney for will updates, trust changes, and estate settlement
-   Handle inbound and outbound calls, resolve member questions, and keep accurate case notes
-   With training, grow into supporting families and successor trustees through estate settlement
-   Provide backup front desk coverage as needed

**What you get**

-   W-2 employment with weekly pay
-   Monday–Friday, 8:00 AM–4:30 PM. No nights or weekends.
-   Health, dental, vision, and life insurance after 90 days
-   Paid holidays, PTO, vacation, and a 401(k) with company match
-   Structured training and a clear growth path

**What you need**

-   2+ years of customer service or member-facing experience (required)
-   A calm, patient phone manner and empathy for sensitive conversations
-   Legal, insurance, financial services, probate, or estate planning background is highly valued (no paralegal certification needed)

**Location:** 8725 Pendery Place, Suite 104, Bradenton, FL. On-site only, no remote or hybrid.

**Apply in minutes.** No cover letter needed.

## Apply

[Apply at United Placement Group](https://apply.workable.com/unitedplacementgroup/j/AACF949F3F/apply)

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