# Member Relations Consultant, W-2, No Remote

> United Placement Group · Bradenton, United States · Full-time · Posted 2026-10-01

**Salary:** USD 35,000–41,500

**Workplace:** on_site

**Department:** Corporate Administration

## Description

Meaningful Work, Real Stability - Member Relations Consultant, W-2, No Remote  
UF Resources

Full-time W-2 employee. On-site in Bradenton, Monday-Friday, 8:00 AM-4:30 PM.

Some customer service roles are just about handling calls. This one is about supporting families through some of the most important moments in their lives - with real structure, real benefits, and real room to grow. UF Resources is hiring a Member Relations Consultant for our Bradenton office.

What you’ll do:

-   Handle post-delivery and survey follow-up calls, outbound campaigns, and inbound member support
-   Educate members on Assured Care benefits and network attorney access
-   Grow into supporting families and successor trustees through estate settlement, death claims, and amendment processing
-   Provide backup front desk support and help coordinate office traffic, deliveries, and vendor interactions as needed

What we provide:

-   True W-2 employment with weekly pay
-   Consistent weekday schedule, 8:00 AM-4:30 PM, no evenings or weekends, fully on-site
-   Structured training program advancing you into more specialized responsibilities (estate settlement support, death claim coordination, and more)
-   Health, dental, vision, and life insurance after 90 days
-   Paid holidays, PTO, vacation, and 401(k) with company match
-   Stable, team-oriented office environment with a clear path for growth and advancement

Requirements:

-   A genuine customer service mindset and passion for helping others
-   Excellent phone etiquette and the ability to handle sensitive conversations with empathy
-   Experience in customer service, call center, receptionist, or administrative work
-   Comfort learning new systems quickly; Microsoft Office proficiency a plus
-   Strong organization and attention to detail

This is a role where your communication skills genuinely make a difference - apply with your resume and a short note about your customer service background.

## Apply

[Apply at United Placement Group](https://apply.workable.com/unitedplacementgroup/j/E519B94D58/apply)

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