# Luxury Villa General Manager | Pre-Opening in Ceará, Brazil

> Utopia · Lisbon, Portugal · — · Posted 2026-07-10

**Workplace:** on_site

## Description

BRAZILIAN NATIONALS ONLY

We are looking for an experienced **Luxury Villa General Manager** to lead the complete pre-opening and ongoing operation of an ultra-luxury private villa in Jericoacoara, Brazil.

This is **not** a traditional hotel General Manager position.

We are looking for a highly operational leader who has successfully opened luxury hospitality properties from scratch, built high-performing teams, implemented operational systems, created SOPs, and delivered exceptional guest experiences.

You will be responsible for transforming an architectural project into a fully operational luxury hospitality experience.

### Key Responsibilities

### Pre-Opening

-   Lead the entire pre-opening process from planning to launch.
-   Develop and implement operational strategies.
-   Create SOPs, operational manuals, policies and service standards.
-   Build departmental workflows and operational procedures.
-   Coordinate suppliers, contractors and operational partners.
-   Implement PMS and operational systems.
-   Define staffing plans and organizational structure.
-   Develop budgets and operational forecasts.
-   Prepare the property for a flawless opening.

### Leadership & People Management

-   Recruit, interview and hire all operational staff.
-   Build and develop a high-performing team.
-   Lead onboarding and training programs.
-   Conduct performance evaluations.
-   Coach and mentor department heads.
-   Manage disciplinary actions when necessary.
-   Make hiring and termination decisions.
-   Foster a culture of accountability and excellence.

## Requirements

-   Minimum **5 years** as General Manager, Operations Manager or Director of Operations in luxury hospitality.
-   Proven experience leading at least **one complete pre-opening** of a luxury hotel, resort or private villa.
-   Experience creating SOPs from scratch.
-   Experience building operational departments.
-   Experience recruiting, hiring, onboarding, developing and terminating employees.
-   Strong leadership across multiple departments.
-   Budget management experience.
-   Vendor and contractor management experience.
-   Fluent English (spoken and written).
-   Willingness to relocate to Jericoacoara.

Preferred

-   Forbes Five-Star or Leading Hotels experience.
-   Luxury boutique hotels.
-   Luxury villas.
-   Ultra-luxury resorts.
-   International hospitality experience.

## Benefits

-   Competitive compensation (USD/EUR), based on experience.
-   Performance-based annual bonus.
-   Contractor agreement (PJ).
-   28 days of paid annual leave.
-   Relocation support to Jericoacoara.
-   Temporary accommodation assistance during relocation.
-   Opportunity to lead the pre-opening of an exclusive ultra-luxury private villa.
-   High level of autonomy and decision-making authority.
-   International work environment.
-   Career growth within a fast-growing luxury hospitality and real estate company.
-   Work alongside multidisciplinary teams in architecture, design and development.

## Apply

[Apply at Utopia](https://apply.workable.com/utopia-life-worth-living/j/C96A2D9DAF/apply)

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