# Remote Bilingual Customer Service & Sales Associate (English & Spanish)

> Valatam · Colombia (Remote) · Full-time · Posted 2026-06-23

**Workplace:** remote

**Department:** Valatam Specialists

## Description

Valatam is hiring a **Remote Bilingual Customer Service & Sales Associate** to support one of our growing U.S.-based clients. If you're motivated by goals, enjoy helping customers, and want real opportunities for commissions and career growth, we'd love to meet you.

### What You'll Do

-   Deliver exceptional customer service by handling inbound calls, emails, and customer inquiries with professionalism and enthusiasm.
-   Educate potential customers on available services, procedures, and solutions while creating a positive customer experience.
-   Build strong customer relationships and represent the brand professionally during every interaction.
-   Convert qualified inbound and outbound sales opportunities into booked services while maintaining strong sales performance and close-rate metrics.
-   Follow established sales processes, contact center procedures, and quality standards to ensure operational excellence.
-   Accurately document customer interactions and maintain records within CRM and internal systems.
-   Collaborate with team members to achieve performance goals, customer satisfaction targets, and key business KPIs.
-   Demonstrate reliability, accountability, and consistent attendance while thriving in a fast-paced remote sales environment.

## Requirements

-   Fluent English (C1/C2) and Spanish
-   3–4 years of experience in Sales, Customer Service, Call Center, Customer Success, or Business Development
-   Strong communication and problem-solving skills
-   Comfortable using Google Workspace, Microsoft Office, and CRM tools
-   KPI-driven, agile, and coachable
-   Available to work rotating 8-hour shifts (40 hours/week), including possible weekends

### Home Office Requirements

-   Laptop (2010 or newer) with 8GB RAM
-   Internet speed of 50 Mbps or higher + backup connection
-   Second monitor preferred
-   Quiet and professional workspace

## Benefits

### Compensation

-   Hourly payment of approx US$1131 per month (based on experience and qualifications)
-   This role offers one of the strongest earning opportunities in our network, including direct annual bonuses and performance-based commissions (Top performers can earn up to $45,000+ annually with commissions and bonuses)

If you're motivated by performance and rewards, this role offers exceptional growth potential.

### Career Growth Opportunities

High performers are regularly considered for promotions. Advancement opportunities may include:

-   Salary increases.
-   Additional bonus structures.
-   Leadership responsibilities.
-   Priority access to fixed schedules.
-   Greater earning potential.

### Other Benefits

-   Monthly medical insurance stipend (after eligibility requirements are met).
-   Birthday and Anniversary bonus.
-   Gym & wellness allowance.
-   Unlimited online fitness classes.
-   Company celebrations and holiday events.
-   Long-term remote career opportunities with international clients.

At Valatam, we value **Action, Care, Outstanding Service, Dependability, and Energy**. If you're ready to grow your career with an international team, apply today!

**Application Requirement:** Only CVs and applications submitted in English will be reviewed and considered. Applications submitted in any other language will not move forward in the selection process.

**Important:** To ensure a successful onboarding experience, candidates must be available to work from the eligible countries listed above and have no travel plans during their first 4 months in the role. If you have upcoming travel scheduled, we encourage you to apply once you are available to fully commit to the position.

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## Apply

[Apply at Valatam](https://apply.workable.com/valatam/j/CB23E71CF8/apply)

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