# Managing Director > Valsoft Corporation · United Kingdom (Remote) · Full-time · Posted 2026-06-03 **Workplace:** remote **Department:** Fluent Software Group ## Description Valsoft specialises in acquiring and growing vertical market software companies. Our mission is to provide a permanent home for software businesses, preserving the legacy of their founders while investing in the long-term growth and success of the companies we acquire. We operate and manage a global portfolio of wholly owned software companies, delivering mission-critical solutions across multiple verticals. By implementing industry best practices, Valsoft ensures a time-sensitive integration process and operates a decentralised model, fostering rapid growth through reinvestment in its portfolio.    **The Role:**    This position provides critical operational leadership to a company and potentially a portfolio of companies within a growing software vertical. As the leader of a Business Unit, you will be responsible for developing and implementing the business’s strategic plan across all major functions, including sales and marketing, R&D, customer service, professional services, and human resources.    You will work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives, with a focus on improving operational excellence. This role carries full accountability for the business unit's results, making it ideal for a driven leader eager to make a significant impact.    **Key Responsibilities:**    - Own the long-range, annual, and quarterly financial and non-financial goals   - Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care   - Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support   - Attend promotional events which include but not limited to tradeshows and panels   **Sales and Marketing**    - Drive revenue growth, working with the sales team to identify new opportunities and execute growth strategies including cross/upsell and entering adjacent markets      - Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline      - Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development     - Improve use of Salesforce and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors     - Create and implement KPIs for sales team to measure performance and productivity (ex: CAC / LTV) ; develop performance dashboards and establish reporting process (measure NRR and MRR trends)     - Work with sales leaders in establishing quotas, budgets, compensation plans and pricing optimization     - Manage key relationships with large accounts is mandatory     **Customer Care/Customer Success:**   - Execute an effective, long-term customer success program for clients     - Implement and maintain client support initiatives     - Facilitate both in-house and client training sessions     - Monitor and document Customer Success metrics, including program usage, satisfaction levels, ticket throughput, and resolution     - Coordinate the administration of annual customer satisfaction surveys (NPS) and other communication tools     **Research and Development:**     - Ensure clear product roadmaps are established, followed, and adapted to meet market needs     - Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations     - Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers     - Facilitate the growth of Product Managers by aligning their activities with job descriptions     **Professional services:**     - Ensure we are delivering profitable projects by monitoring billable utilizations, staff OPEX and contribution margin     - Establish strategies to increase NRR     - Track on a monthly basis results with the Head of Professional Services     **Financial Management:**     - Review with Senior Management and the team:     - Advance performance by driving improvements in revenue, profit, customer retention, loss prevention, and expense ratios     - Annual, quarterly, and monthly revenue results/forecasts and costs     - Participate in the development of internal department policies and programs to support quality and growth     - Drive P&L, ROI, EBITDA, rule of 40 and ARR/ IRR performance of businesses and ensure companies are meeting organizational objectives     **Human resources:**     - Partnering with your HR lead in:    1. Driving talent retention and development    1. Complying with local employment legislation     1. Developing a true local company culture    **Growth through M&A:**   - Engage in M&A activities, working closely with the Valsoft investment group on acquisition strategy and M&A initiatives   - Oversee post-acquisition initiatives to integrate companies into your business unit, focusing on operational transformation and implementation of efficiencies   **Knowledge, Skills and Abilities:** - Proven experience in senior leadership roles within the software or technology sector   - Strong skills in developing and executing strategic business plans across multiple functions   - Demonstrated success in driving revenue growth and market expansion   - Hands-on approach to managing daily operations and improving operational excellence   - Exceptional leadership with the ability to inspire and manage cross-functional teams   - Results-oriented with a focus on achieving targets and continuous improvement   - Strong commitment to customer success and care   - Excellent communication and interpersonal skills for influencing stakeholders   - Innovative, proactive, and adaptable with a collaborative mindset   - Legally authorized to work in the UK or Ireland   #FluentSoftware ## Apply [Apply at Valsoft Corporation](https://apply.workable.com/valsoft-corp/j/0E3ED8C3BE/apply) --- Powered by [Workable](https://www.workable.com)