# IT Business Analyst

> Valsoft Corporation · Pakenham, Australia · Full-time · Posted 2026-04-15

**Salary:** AUD 80,000–90,000

**Workplace:** on_site

**Department:** Fluent Australia Pty Ltd trading as Eziway

## Description

**Fluent Australia Pty Ltd Trading as Eziway - (Eziway Software Solutions)**

Eziway Software Solutions is a fast-growing software development company looking to hire an IT Business Analyst to join our dynamic and fast-paced development team as we scale-up.  

We’re looking for a new team member who is passionate about taking their craft as a Business Analyst to support the transition of our existing software to ASP.NET MVC technology.

Comfortable in a fast-paced environment, you are able to pivot between work streams; you can evaluate, review and respond to reported application bugs and deploy fixes for application bugs whilst ensuring minimal disruptions to users.

**Culture and Benefits**

-   35 hour working week, 9-5! 
-   CLOSE TO HOME! 
-   Learn from Senior Developers and Business Analysts based in Australia and offshore 

**Are you?** 

-   Looking for a _varied, challenging_ and _fully agile role_?  
-   Keen to work with a **team** of **Software Developers** from Junior through to Project Leads? 
-   Looking for a role that will provide you with **growth and opportunity**?

-   Striving for work life _balance_?

**Key Responsibilities:**

-   Executing tests on different features and functionalities of the software to identify defects.
-   Documenting discovered bugs and issues with details like steps to reproduce, expected behaviour, and actual behaviour.
-   Creating test scenarios and cases to cover various scenarios and use cases.       
-   Verifying that fixes applied to one area of the software don’t introduce new problems in other areas.
-   Communicating identified issues to developers clearly and effectively to facilitate bug fixes. 
-   Evaluating how user-friendly the software is and identifying potential navigation or interaction issues.
-   Assessing the software’s speed, responsiveness, and stability under different load conditions. 
-   Respond, review and deploy any reported application bugs 
-   Liaise directly with Project Leads to address hot fix bugs following application testing 
-   Analyse and report any process improvements identified during the testing phase 
-   Establish relationships with customers, serving as a liaison point to ensure clear understanding of business needs, objectives, and requirements
-   Workshop with key stakeholders to determine a common understanding of Business and System requirements and scope of project or task work
-   Prepare documentation such as system operational procedures, user guides, process maps, data flow diagrams, requirements documents and functional specifications
-   Identify, track and report on BA activity status, risks, and issues
-   Analyse and document business/functional processes and System requirements using standard analysis methodologies and tools

**Skills & Experience Required:**

-   Tertiary Qualification in Computer Science/Information Technology
-    At least one year of relevant experience as an IT Business Analyst or equivalent
-   Strong analytical skills to identify root causes of issues
-   Strong attention to detail to catch subtle errors
-   Good communication skills to report bugs accurately 
-   Understanding of software development lifecycle
-   Knowledge of testing methodologies and tools
-   Ability to learn new technologies quickly

We are offering a generous salary in the vicinity of $80,000 - $90,000 a year commensurate with experience

**What now?** 

**Apply now** to be a part of our team and enjoy a positive work-life balance. This is a great opportunity to further develop your career in a dynamic, expanding company **by clicking 'Apply**'.

**All applications must contain a Cover Letter and Resume.** 

If you have any additional questions, please contact Human Resources, on [hr@eziway.net.au](mailto:hr@eziway.net.au) 

_We strongly encourage applications from individuals of Aboriginal and Torres Strait Islander descent. In accordance with our commitment to fostering a diverse and inclusive workforce, we actively seek to provide equal employment opportunities to all individuals, with particular emphasis on enhancing representation from Aboriginal and Torres Strait Islander communities._

_\*Please note, applicants must have the right to work in Australia, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements._ 

#Eziway

## Apply

[Apply at Valsoft Corporation](https://apply.workable.com/valsoft-corp/j/2C5E929845/apply)

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