# Trade Sales Consultant

> Vero HR Ltd · Hertford, United Kingdom (Remote) · Full-time · Posted 2026-08-13

**Salary:** GBP 26,228–32,000

**Workplace:** remote

**Department:** Ref: 346

## Description

USAirtours are a dynamic and forward-thinking organisation specialising in tailor-made travel services to the USA, Canada, Mexico, and the Caribbean.

Are you an experienced travel professional with a passion for crafting unique tailormade holiday experiences? Are you passionate about the areas we cover and thrive in a target-driven environment? If so, we want you to be part of our vibrant sales team!

**Responsibilities:**

-   Handle enquiries from travel agents via phone and email, providing expert guidance and support.
-   Create high-quality, tailor-made travel itineraries, ensuring the best match for the agent’s requirements.
-   Convert quotes into bookings while meeting or exceeding monthly sales targets.
-   Follow up on all quotes with calls and emails to maximise conversion rates.
-   Offer upgrades and ancillary services to enhance client packages.
-   Maintain clear and detailed notes for every quote and booking to ensure seamless service.
-   Adhere to trade policies, call structure guidelines, and quality control processes.
-   Attend training and coaching sessions to continuously improve knowledge and performance.

## Requirements

**Essential Experience**

-   Previous in a similar tour operator role or in a retail travel agency with previous experience of selling tailormade holidays.
-   Proven ability to meet sales targets in a fast-paced environment.
-   Strong knowledge of USA travel destinations and products
-   Confident and friendly telephone manner with excellent customer service skills.
-   Ability to multitask, solve problems, and work well in a team

**Desirable Experience**

-   Previous use of Airline Reservation Systems (Galileo preferred).
-   Experience with Dolphin or similar booking systems.

## Benefits

-   Competitive salary with uncapped commission (realistic OTE £32,000, although, high achievers earn over £40,000).
-   Generous Holiday Package: 28 days of paid holiday (including bank holidays), increasing to 33 days with long service.
-   An additional day off for your birthday.
-   Working from home
-   Flexible Annualised hours for work life balance
-   5 Me days per year (after successful probation)
-   Workplace pension scheme
-   Company shares incentive plan
-   In house coaching programme
-   Comprehensive Training: Expert training to help you succeed in your role.
-   Financial, medical, and mental wellbeing programmes, including:
-   Employee Assistance Programme, including wellbeing support.
-   Mindfulness and meditation courses.
-   Regular online events
-   In-person company events (twice per year).
-   Access to qualified financial advisors
-   Pension hunter services
-   Virtual GP appointments
-   Yearly allowance for eye tests, dental additional therapies.
-   Shopping discounts
-   Discounts on personal holidays
-   Additional optional dental plan.
-   Familiarisation trips and incentives.

**Hours of Work:**

37.5 hours per week, including a one-hour lunch break.

Shifts within Monday-Friday (9am-5:30pm), Saturdays (9am-5pm), and Sundays (10am-4pm) with a day off in lieu when working weekends

## Apply

[Apply at Vero HR Ltd](https://apply.workable.com/vero-hr-ltd/j/3FDEA93C2C/apply)

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