# Shared Services Officer

> Virtual Staff 365 · Philippines (Remote) · Full-time · Posted 2026-09-08

**Workplace:** remote

## Description

Our client is a leading Australian supply chain and logistics provider offering comprehensive transport, warehousing, and third-party logistics solutions. Operating across a national footprint, they specialise in handling a diverse range of commodities alongside dry bulk and general freight. They are dedicated to delivering innovative, safe, and highly efficient supply chain services to a broad array of markets.

They are now seeking to hire a **Shared Services Officer** to deliver efficient finance, operational, payroll, and compliance administration support across national workflows. This role plays a key part in maintaining accurate records, supporting operational teams, and driving service excellence across Australian sites.

### **Job Responsibilities**

### **Financial Administration Support**

-   Process supplier invoices and complete general ledger coding following approved work instructions
-   Assist with accounts receivable tasks, recurring billing, and credit request preparation
-   Verify invoices against supporting documentation and escalate discrepancies promptly
-   Prepare monthly operational and financial reporting packages
-   Maintain accurate customer and supplier records while monitoring shared finance inboxes
-   Raise purchase orders and escalate missing approvals or non-standard transactions

### **Operational Administration Support**

-   Complete accurate operational data entry using CargoWise and related systems
-   Process periodic billing tasks, transport administration requests, and operational reports
-   Maintain operational registers, vehicle and plant records, and customer paperwork
-   Assist with stocktake administration, pallet reconciliations, and document control

### **Payroll & Workforce Administration Support**

-   Process employee timesheets and support roster administration tasks
-   Assist with payroll data preparation and maintain workforce records
-   Collate workforce and labour reporting while escalating payroll discrepancies

### **WHS & Compliance Administration Support**

-   Upload workplace health and safety records, hazards, inspections, and meeting minutes into DoneSafe
-   Maintain compliance registers for contractor management, training, and licensing
-   Monitor compliance schedules, manage equipment registration records, and assist with audit preparation
-   Provide professional administrative support and respond to internal queries within agreed SLA timeframes

## Requirements

-   Demonstrated experience in administration, shared services, or transactional financial support
-   Strong working knowledge of Microsoft Office programs, particularly Microsoft Excel
-   High attention to detail with proven accuracy in data entry and checking
-   Excellent written and verbal communication skills in Australian English
-   Strong organisation and time management skills with an ability to meet strict deadlines
-   Ability to follow work instructions, procedures, and structured workflows

### Nice-to-Have Skills

-   Background in the supply chain, transport, or logistics sector
-   Experience working with industry systems such as CargoWise, DoneSafe, Elmo, Evolve, or SharePoint
-   Previous experience in Accounts Payable, invoicing, or payroll support
-   Prior experience working within a fast-paced KPI and SLA-driven environment

## Benefits

-   Permanent work-from-home set-up

-   Dayshift (Australian Eastern Standard Time business hours)
-   Full-time job
-   HMO (STAFF only)
-   Annual leave
-   13-month pay
-   With Government mandated benefits

## Apply

[Apply at Virtual Staff 365](https://apply.workable.com/virtual-staff-365/j/16BC535395/apply)

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