# eCommerce Shopify Assistant

> Virtual Staff 365 · Philippines (Remote) · Full-time · Posted 2026-06-09

**Salary:** unknown currency 40,000–50,000

**Workplace:** remote

## Description

Our client is an established online children’s boutique and toy store that has been successfully operating for around 15 years. They cater to a diverse client base, including parents, grandparents, schools, preschools, and allied health professionals.

They are now seeking to hire an **eCommerce Shopify Assistant** to manage and update product listings across their online stores. This role is vital for maintaining clean product data, optimising website presentation, and providing top-tier customer email and chat support.

### Job Responsibilities

-   Manage and update product listings within Shopify across two online stores
-   Clean and standardise product data, including weights, descriptions, images, and variants
-   Create and optimise product listings with accurate meta titles and descriptions
-   Prepare and execute bulk product uploads via spreadsheets and CSV files
-   Support ongoing product uploads from new supplier inventory and liaise with suppliers for details
-   Identify and resolve duplicate or inconsistent listings across both websites
-   Respond to customer emails and handle online chat support within required timeframes
-   Resize and optimise product images for website use while creating SEO-friendly alt text
-   Monitor website listings for errors, missing information, or out-of-stock issues
-   Assist with category organisation, website merchandising, and seasonal product updates
-   Upload and organise invoices or stock documentation
-   Assist with basic competitor and pricing research alongside general eCommerce tasks

## Requirements

-   Minimum of 2 years of experience using Shopify in a similar eCommerce role
-   Strong attention to detail and consistency in product formatting
-   Excellent written and verbal English skills with a warm, friendly communication style
-   Intermediate proficiency using spreadsheets and managing CSV files for bulk data uploads
-   Basic understanding of SEO principles including meta descriptions and image alt tags
-   Experience with Canva or basic image editing tools for resizing and website optimisation
-   Ability to work independently, follow established procedures, and show a collaborative attitude

### Nice-to-Have Skills

-   Experience working with children's retail, boutique, or toy brands
-   Prior experience utilizing ChatGPT or AI tools for content assistance
-   Experience managing multi-store Shopify environments

## Benefits

-   ​Permanent work-from-home set-up
-   Dayshift (Australian business hours)
-   Full-time job
-   HMO
-   Annual leave
-   13th-month pay
-   With Government Mandated Benefits

## Apply

[Apply at Virtual Staff 365](https://apply.workable.com/virtual-staff-365/j/21EC000615/apply)

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