# Ecommerce Admin Support Assistant

> Virtual Staff 365 · Philippines (Remote) · Full-time · Posted 2026-08-21

**Workplace:** remote

## Description

Our client is an established Sydney-based online business specialising in wholesale and retail garden decor across Australia. Operating successfully for seven years, they are a small, fast-moving team that leverages modern AI tools daily to drive innovation and operational efficiency.

They are now seeking to hire an **Ecommerce Admin Support Assistant** to maintain daily operational excellence and keep their digital storefronts running seamlessly. Serving as the backbone of day-to-day operations, this role ensures high data accuracy, spotless website content, and smooth platform administration.

### Job Responsibilities

Ecommerce & Website Management

-   Manage and update product listings across Shopify and BigCommerce platforms
-   Update pricing, inventory levels, product descriptions, and category structures
-   Audit website content continuously to identify and resolve broken links, listing errors, and system glitches

Data Processing & Image Editing

-   Perform product data entry, spreadsheet formatting, data cleaning, error correction, and duplicate removal
-   Prepare product images by executing background removal, cropping, and resizing
-   Upload and organise processed product media across ecommerce channels

Marketing & Operational Support

-   Create engaging marketing collateral using Canva and AI platforms
-   Conduct daily research and administration using AI productivity tools such as ChatGPT and Claude
-   Conduct outbound calls and support general operational tasks as priorities evolve

## Requirements

-   At least four years of experience in an ecommerce administration, virtual assistant, or operations support role
-   Advanced proficiency in Microsoft Excel for data entry, formatting, and data cleaning
-   Practical experience preparing and editing product images using Canva, Photoroom, or AI tools
-   Proven experience utilising AI tools such as ChatGPT and Claude for everyday work efficiency
-   High level of attention to detail with a strong commitment to data accuracy
-   Excellent written English communication capabilities
-   Hardware setup meeting minimum specifications including an i5 or i7 10th-Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection

### Nice-to-Have Skills

-   Hands-on experience working directly with both Shopify and BigCommerce platforms
-   Previous experience making outbound business support calls
-   Demonstrated ability to create advanced workflows using AI design and research applications

## Benefits

-   Permanent work-from-home set-up
-   Dayshift (Australian Eastern Standard Time business hours)
-   Full-time job
-   HMO (STAFF only)
-   Annual leave
-   13-month pay
-   With Government mandated benefits

## Apply

[Apply at Virtual Staff 365](https://apply.workable.com/virtual-staff-365/j/94217F7E78/apply)

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