# Legal Intake Specialist

> VirtueStaff · Panama City, Panama (Remote) · Contract · Posted 2026-05-15

**Salary:** USD 12,000–18,000

**Workplace:** remote

**Department:** Internal active

## Description

VirtueStaff is seeking a diligent and organized Legal Intake Specialist to manage the front-end client journey and provide essential case support for our client. In this role, you will be responsible for handling all incoming inquiries, converting leads into consultations, and maintaining high-quality electronic files within Clio. You will act as a vital link between clients and our legal staff, ensuring that case statuses are communicated clearly and that attorney notes from court are meticulously recorded and translated into actionable tasks.

### Responsibilities

-   Manage incoming calls, create new intake files in Clio, and perform outbound sales calls to inquiries to schedule attorney consultations
-   Update Clio files with detailed notes from every client interaction, save documents to electronic files, and enter attorney notes from OneNote into Clio following court appearances
-   Conduct routine status update calls, remind clients of upcoming court dates and deadlines, and manage automated reminder texts via Clio
-   Delegate calls and requests to Paralegals or Attorneys via email; add specific tasks in Clio for legal staff based on file needs
-   Maintain a reminder checklist for ALR (Administrative License Revocation) hearings and ensure all "missing" items in a client’s file are noted for completion

## Requirements

-   Proven experience working as an Intake Coordinator within a law firm. Experience in Criminal Law is highly preferred, though backgrounds in Personal Injury or other practice areas are acceptable
-   Advanced, hands-on experience using Clio is a highly preferred
-   Excellent phone etiquette with a high degree of empathy for client status updates and the ability to professionally handle sales leads
-   Ability to transform high-level court notes into organized "to-do" lists and tasks within a case management system
-   Comfortable making outbound calls on behalf of attorneys to ensure clients stay compliant with court dates and deadlines
-   Excellent command and communication in English

## Benefits

-   Work From Home
-   Performance Bonus

## Apply

[Apply at VirtueStaff](https://apply.workable.com/virtuestaff/j/C29982E7F4/apply)

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