# Client Delivery Lead

> Vovi · London, United Kingdom (Hybrid) · Full-time · Posted 2026-11-13

**Salary:** GBP 65,000–80,000

**Workplace:** hybrid

## Description

Vovi is a branding and web studio on Chancery Lane, London. We work with venture-backed tech companies, deep-tech firms and universities, mostly in the US, including the University of Texas, FedTech, Liberty Fund, Energy One and Malayy, and we aim for the kind of work that gets sent round in "have you seen this?" messages.

Buyers now judge companies through search, AI assistants and websites before they speak to anyone, so we bring brand, web, content, search and AI under one roof. We're a Webflow Enterprise Partner and build our own AI products, starting with Brand Kernel, which lets a client's teams create on-brand work with any AI model. We even run the studio on an operating system we built on Claude.

We're a team of about 13 with more good work than hands. Each of these roles owns a whole part of the studio, so they suit ambitious people who learn new tools fast and want their work to be seen. What you can show us matters far more than the years on your CV.

**The role**

Reporting to Alex Rook, CEO, you'll own our largest client relationships: universities, scale-ups and government-funded tech programmes, mostly in the US. You'll keep their projects moving fast and on budget, make decisions easy for them, and grow good engagements into long-term programmes across brand, web, content and AI.

It suits someone who loves advising clients and building relationships that last for years. You'll be the person they call for a straight answer, comfortable saying what you'd do and why, pushing back on over-promising and owning the commercial side. Expect some late-afternoon and evening calls with US clients.

**What you'll do**

-   Be a trusted adviser to each client, recommending what they should do next as well as what's due this week.
-   Own a portfolio of our biggest accounts from kick-off through launch to the retainer that follows.
-   Plan projects in clear phases, with a sign-off between design and build, and hold everyone to the dates.
-   Keep communication short and decisive: one weekly update, decisions asked for with a recommendation, and calls that end with owners and dates.
-   Track hours against budget every week and raise change orders early and fairly.
-   Spot where an account can grow and bring it to the CEO with a plan.
-   Run weekly planning with our creative director, and coach our project managers.

**What good looks like after six months**

-   Projects in your portfolio land within 10% of budgeted hours.
-   Every client gets a weekly update, and no decision waits more than a week.
-   At least one account has grown into a further phase or a retainer.

**Salary**

£65,000 to £80,000 as a guide, with offers based on experience. If your expectations sit a little outside the range but the fit is right, still apply.

**How to apply**

Send your CV or LinkedIn and answer the questions in the form, which tell us far more than a cover letter. If you've run big projects but haven't held a director title yet, apply anyway.

## Requirements

-   A track record of running several brand or website projects at once at an agency or studio, on time and on budget, with clients who came back.
-   A natural adviser who builds lasting relationships with senior clients and makes the hard call quickly.
-   Strong commercial sense across budgets, scope, change orders and margin.
-   Comfort with web projects, including Webflow or a similar CMS and the handoff from design to build.
-   AI tools in your planning and reporting, or a real appetite to use them.

Nice to have: experience with US universities or federal programmes, and working across UK and US time zones.

## Benefits

-   A small, close team that works hard and genuinely gets on.
-   25 days' holiday plus bank holidays, rising by a day each year you're with us, up to 30.
-   Flexible hours, with most of the week in our Chancery Lane studio and some at home.
-   A learning budget, and the best tools for the job, including the latest AI kit.
-   Monthly check-ins on how you're doing and where you want to grow.
-   Team lunches, socials and studio nights out, plus a gym and sauna in the building.
-   A discretionary bonus, and an options scheme for long-serving team members.

## Apply

[Apply at Vovi](https://apply.workable.com/vovi/j/24EC449D7E/apply)

---
Powered by [Workable](https://www.workable.com)